Yair Bortinger We’re proud to share that ControlUp has been named a Silver Winner in the 2025 Globee® Awards for Customer Excellence in Customer Engagement Innovation.
This prestigious award celebrates our creativity, tangible impact, and leadership in delivering exceptional customer experiences. It recognizes how ControlUp has set a new standard for customer engagement by seamlessly integrating support, education, and feedback directly into the platform. The Silver Globee® Winner distinction not only honors our achievements—we believe, it also inspires the broader industry to aim higher in building smarter, more connected customer journeys.
What Sets Our Customer Engagement Apart
At the heart of this recognition is our Customer Engagement Program, powered by the Customer Success Hub—a fully integrated, in-product experience built with EverAfter.ai and designed into our ControlUp ONE digital employee experience (DEX) platform.
Here’s how ControlUp is leading the way:
- Smarter Support, Built In: The Customer Success Hub provides users with real-time, relevant guidance and insights inside the platform—making help easy to find and even easier to follow.
- Personalized at Scale: With this solution, we’re able to deliver consistent, high-quality engagement to every customer, regardless of their size or technical expertise—all without expanding our support team.
- Tangible Impact: Customers benefit from smoother onboarding, higher upgrade success rates, and better overall satisfaction. The Hub also captures feedback that directly informs product improvements, strengthening the relationship between customer and company.
ControlUp has set a new standard for how digital employee experience tools can proactively support and engage users. Our approach transforms support from a reactive service into a proactive, personalized journey—driving value at every touchpoint.
See the difference for yourself. Explore the ControlUp ONE Plattform and discover how we’re redefining the digital workplace experience, start a free trial today!