ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Pulse AI analyzes real-time patterns across endpoints, apps, networks, and users. It suppresses expected activity to detect and alert only what matters.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp for DesktopsStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp for ComplianceAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate for Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Smarter root cause analysis, automated remediation, and AI-powered diagnostics. Fix issues faster across every device and app.
Patching & RemediationDeploy patches and remediate vulnerabilities across every endpoint, automatically and at scale. Stay secure without overwhelming IT.
Endpoint Risk MitigationSpot, prioritize, and remediate risks automatically. Keep endpoints secure and compliant without slowing desktop teams down.
Live Remote ManagementReal-time endpoint telemetry and silent remote remediation. See and fix issues the moment they happen, without disrupting the employee.
Proactively prevent issues and resolve tickets faster wherever hybrid workers are, whatever device they’re on.
Autonomous IT OperationsShift IT from reactive to autonomous. Automatically detect, remediate, and prevent issues across your entire estate.
Increase IT EfficiencyDo more with less. One platform to centralize visibility, streamline operations, and free IT to focus on what actually matters.
IT Cost OptimizationRight-size VDI, reclaim unused licenses, and make smarter device refresh decisions backed by real usage data and performance metrics.
Explore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Pulse AI analyzes real-time patterns across endpoints, apps, networks, and users. It suppresses expected activity to detect and alert only what matters.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp for DesktopsStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp for ComplianceAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate for Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Smarter root cause analysis, automated remediation, and AI-powered diagnostics. Fix issues faster across every device and app.
Patching & RemediationDeploy patches and remediate vulnerabilities across every endpoint, automatically and at scale. Stay secure without overwhelming IT.
Endpoint Risk MitigationSpot, prioritize, and remediate risks automatically. Keep endpoints secure and compliant without slowing desktop teams down.
Live Remote ManagementReal-time endpoint telemetry and silent remote remediation. See and fix issues the moment they happen, without disrupting the employee.
Proactively prevent issues and resolve tickets faster wherever hybrid workers are, whatever device they’re on.
Autonomous IT OperationsShift IT from reactive to autonomous. Automatically detect, remediate, and prevent issues across your entire estate.
Increase IT EfficiencyDo more with less. One platform to centralize visibility, streamline operations, and free IT to focus on what actually matters.
IT Cost OptimizationRight-size VDI, reclaim unused licenses, and make smarter device refresh decisions backed by real usage data and performance metrics.
Explore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
ControlUp Named a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools for the Second Year in a Row
Discover why we believe ControlUp’s digital employee experience platform delivers seamless workdays and effortless IT.
The 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools recognizes ControlUp based on our Completeness of Vision and Ability to Execute.
We believe this recognition underscores our unwavering commitment to providing innovative, leading-edge solutions that empower IT with real-time visibility, automation, and proactive remediation to keep work flowing seamlessly across every app, device, and network.
Here’s what we think you will learn from this report:
- Why ControlUp is named a Leader in Digital Employee Experience (DEX) for the second year in a row.
- Analyst insights from Gartner on the latest current and upcoming trends in Digital Employee Experience technology, functionality, and adoption.
- Guidance on evaluation criteria and key findings for choosing a vendor for your business needs and use cases.
Thank you!
Download your copy of Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools report here
Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools, Dan Wilson, Stuart Downes, Lina Al Dana, 26 May 2025.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
*Gartner does not endorse any vendor, product, or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designations. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from https://www.controlup.com/gartner-magic-quadrant-for-dex-management-tools-2025/.