ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Pulse AI analyzes real-time patterns across endpoints, apps, networks, and users. It suppresses expected activity to detect and alert only what matters.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp for DesktopsStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp for ComplianceAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate for Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Smarter root cause analysis, automated remediation, and AI-powered diagnostics. Fix issues faster across every device and app.
Patching & RemediationDeploy patches and remediate vulnerabilities across every endpoint, automatically and at scale. Stay secure without overwhelming IT.
Endpoint Risk MitigationSpot, prioritize, and remediate risks automatically. Keep endpoints secure and compliant without slowing desktop teams down.
Live Remote ManagementReal-time endpoint telemetry and silent remote remediation. See and fix issues the moment they happen, without disrupting the employee.
Proactively prevent issues and resolve tickets faster wherever hybrid workers are, whatever device they’re on.
Autonomous IT OperationsShift IT from reactive to autonomous. Automatically detect, remediate, and prevent issues across your entire estate.
Increase IT EfficiencyDo more with less. One platform to centralize visibility, streamline operations, and free IT to focus on what actually matters.
IT Cost OptimizationRight-size VDI, reclaim unused licenses, and make smarter device refresh decisions backed by real usage data and performance metrics.
Explore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Pulse AI analyzes real-time patterns across endpoints, apps, networks, and users. It suppresses expected activity to detect and alert only what matters.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp for DesktopsStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp for ComplianceAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate for Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Smarter root cause analysis, automated remediation, and AI-powered diagnostics. Fix issues faster across every device and app.
Patching & RemediationDeploy patches and remediate vulnerabilities across every endpoint, automatically and at scale. Stay secure without overwhelming IT.
Endpoint Risk MitigationSpot, prioritize, and remediate risks automatically. Keep endpoints secure and compliant without slowing desktop teams down.
Live Remote ManagementReal-time endpoint telemetry and silent remote remediation. See and fix issues the moment they happen, without disrupting the employee.
Proactively prevent issues and resolve tickets faster wherever hybrid workers are, whatever device they’re on.
Autonomous IT OperationsShift IT from reactive to autonomous. Automatically detect, remediate, and prevent issues across your entire estate.
Increase IT EfficiencyDo more with less. One platform to centralize visibility, streamline operations, and free IT to focus on what actually matters.
IT Cost OptimizationRight-size VDI, reclaim unused licenses, and make smarter device refresh decisions backed by real usage data and performance metrics.
Explore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
Announcing ControlUp UserVoice
UserVoice
ControlUp Team ControlUp is pleased to announce a new customer feedback platform, UserVoice, to improve our communication and collaboration around product requirements and new features with global customers.
This new platform enables customers to:
- Submit feedback on our products and services directly to the product management team
- Vote and comment on other customers’ feedback
- Track the status of the feedback given along with notifications
In addition, customers can request ControlUp employees to submit feedback on their behalf.
Customer Portal
The UserVoice customer portal is available to all licensed customers, excluding trial accounts. All licensed customers can access the customer portal (via SSO) through the Resource Center sidebar in ControlUp Solve.
Notifications and Updates
Customers can define their notification preferences under ‘Settings‘. By default customers will receive email notifications for any status change to ideas they submitted and those they voted for.
Addressing Customers’ Needs
We’re excited to introduce our new built-in feature that enables faster responses to customer needs and facilitates customer participation in nominating critical requirements for our engineering organization to address. We value customer feedback and are committed to providing a platform for sharing ideas and collaborating to meet your needs more effectively. We look forward to engaging with all our customers through this feature and continuing to enhance our solutions based on your input.