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ControlUp for Healthcare IT

Seamless care starts with a self-healing digital workspace.

Don't wait for slow logins, broken profiles, or lagging VDI sessions. ControlUp removes friction and speeds access to critical systems through real‑time monitoring, proactive insights, and AI‑driven remediation. With deep DEX intelligence, technology never gets in the way of patient care. Catch issues early, cut ticket volume, and maintain the reliability your clinicians depend on.

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Proactive DEX for Clinical Workflows

Healthcare IT is under constant pressure to deliver fast, reliable access to critical applications. But when physicians report “Epic is slow,” IT can’t see whether the issue starts at the endpoint, the network, or the app. The ControlUp ONE digital employee experience (DEX) platform delivers true end‑to‑end visibility across the clinical workspace. It uses proactive automation to help you detect performance problems, pinpoint root causes, and keep clinical workflows running smoothly.

Strengthen Your Healthcare IT Strategy

Traditional healthcare IT solutions rely on fragmented tools and manual processes that only reveal issues after clinicians are affected. ControlUp changes that by providing a unified platform that alerts to emerging risks, guides faster decisions, and triggers automated actions that stabilize systems early. With a more predictable, self-healing digital workspace, your team can stop problems before they reach the floor and deliver high-quality digital care every day.

Automation That Scales Care Delivery

Reduce manual work. Resolve issues automatically.

Don’t be overwhelmed by repetitive, manual processes that slow resolution and drive up costs. ControlUp’s healthcare IT automation lets you fix issues before they’re noticed.

Automated remediation: Resolve common issues automatically with minimal intervention.
At-scale execution: Trigger remediation actions across thousands of devices instantly.
Faster incident response: Reduce mean time to resolution (MTTR) during major clinical incidents.

Automation & Workflows →

AI-Powered IT Self-Service →

End-to-End Clinical Visibility

Turn the lights on across the entire care delivery stack.

When visibility is fragmented, troubleshooting becomes guesswork. ControlUp delivers true “last-mile” visibility—from the endpoint to the VDI session to the application—so IT knows exactly where problems start and what to do next.

Real-time application and session visibility: Instantly see OS, network, and application performance before issues are reported.
Tap-to-app performance monitoring: Measure how quickly clinicians can access Epic and other critical systems.
At-scale reliability: Trusted by large healthcare systems supporting tens of thousands of endpoints and up to 100K concurrent Citrix sessions.

VDI & DaaS Monitoring →

Live Remote Management →

Eliminate Clinical Friction at Login

Every second matters in patient care.

Slow boot and login times create unnecessary delays, frustration, and lost productivity. ControlUp breaks down every stage of the login process so you can pinpoint exactly what’s causing delays, whether it’s a GPO, script, or profile issue.

Granular login analytics: See exactly where time is lost during boot and login.
Root cause precision: Identify misconfigured policies or scripts instantly.
Continuous optimization: Improve performance at scale across physical endpoints, healthcare VDI, and DaaS environments.

Troubleshooting & Remediation →

Dashboards and Insights for Healthcare Leaders

Prove the impact of IT on patient care.

Healthcare leaders need data that connects IT performance to clinical productivity. ControlUp dashboards give you the insights you need to make outcomes visible and measurable.

Operational dashboards: Track performance across endpoints, sessions, and applications.
Drill-down analytics: Investigate individual clinician experiences or system-wide trends.
Cost and time savings: Quantify hours returned to clinicians and operational efficiencies gained.

Dashboards & Reporting →

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