CONTROLUP ONE PLATFORM

ControlUp for Frontline Workers

Monitor more devices. Catch every issue. Keep work moving.

When technology fails, operations stop. From warehouses to hospitals to retail floors, frontline workers experience device issues that affect their jobs every month. Think WLAN connectivity problems, app crashes, reboots, and poor battery life. ControlUp gives IT the real-time visibility, proactive alerts, and actionable insights needed to keep operations running smoothly. Keep frontline employees focused, productive, and connected.

Built for Seamless Integration

Eliminate Downtime, Elevate DEX

Tech issues shouldn't slow down essential workers, but most IT teams can’t tell what’s happening when managing mobile devices.

ControlUp detects early signs of device failure, poor connectivity, or app instability before they affect performance and the digital employee experience (DEX). With fewer support calls and more reliable devices, you can keep workdays running smoothly, wherever work happens.

How It Works
Install agents
Deploy lightweight agents to supported Android devices through your existing MDM solution.
Start collecting insights
Immediately track key indicators, such as device drop, battery performance, discharge rates, charging cycles, temperatures, reboots, application usage, cellular data consumption, and connectivity metrics.
Set up proactive alerts
Create custom alerts for behaviors like high crash rates, degraded batteries, offline status, or unusual cellular data usage patterns.
Analyze and act
Utilize built-in dashboards or custom reports to optimize assets, reduce support calls, and improve device performance with actionable insights.
Drive better experiences
Problems get resolved proactively through predictive analytics, and IT has the tools to make disruptions fade into the background. Workdays run smoothly, employees are happier and more productive, and IT can focus on strategic initiatives.
See Issues Others Miss
Mobile Device Management (MDM) software tells you devices exist, but not how well they perform. ControlUp for Frontline Workers, powered by B2M, goes deeper with telemetry that reveals how devices actually perform in the field. Get granular insights into battery health, application resource consumption, network quality, and usage trends that traditional monitoring overlooks. Predictive analytics go beyond alerting you to problems. They forecast issues before they impact operations.
Real-Time Visibility for Frontline Devices
  • Monitor comprehensive device health (battery state of charge, discharge rates, charging cycles, temperatures)
  • Track device locations, performance, reboots, and drops across device fleets
  • Detect application slowdowns, crashes, and resource consumption issues
  • Monitor cellular data usage and identify dropped connections with real-time network telemetry
  • Analyze historical tracking of device trends and usage patterns
Predictive Alerts and Proactive Management
  • Forecast battery failures and device issues with machine learning
  • Spot early warning signs of performance degradation
  • Get alerted to offline, lost, or stolen Android devices
  • Move from reactive problem-solving to proactive IT support
Actionable Insights & Asset Optimization
  • Track underutilized devices and software licenses to cut costs
  • Right-size hardware refresh cycles with actual usage data
  • Create device dashboards and reports to track mobile asset health
  • Lower total cost of ownership across distributed operations
  • Eliminate costly cellular data overages with usage trend analysis
Better Workdays Across Industries
  • Warehouse Operations: Monitor handheld scanners and tablets for inventory management, preventing productivity losses from device failures during peak fulfillment periods
  • Healthcare: Ensure medical devices and tablets remain operational for patient care, with predictive alerts preventing critical downtime
  • Retail: Keep point-of-sale devices, mobile checkout systems, and inventory scanners running smoothly across multiple locations
  • Field Services: Track device performance across delivery routes and remote locations, with cellular data monitoring to control costs
Related Resources
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