LONDON and SAN FRANCISCO (December 21, 2023)— DataSolutions, a Climb company and specialist distributor of innovative IT solutions, today announced a strategic distribution partnership with ControlUp, the industry leader in Digital Employee Experience (DEX) management. Together, the companies will empower UK and Ireland channel partners and their clients to elevate their digital workspaces, improve workplace productivity and thrive in a dynamic and evolving digital landscape.
“DEX is in the spotlight, and for good reason,” said Brian Davis, Group Cloud Sales Director, DataSolutions. “DEX solutions ensure that employees have seamless, productive and satisfying digital interactions within their work environments. The right DEX solution can boost team morale, free up resources for IT teams and even contribute to long-term business success. To deliver these benefits, DataSolutions has teamed with ControlUp.”
ControlUp’s DEX platform provides a comprehensive view of every aspect of IT infrastructure. From data centres in the cloud to physical endpoints, from VDI environments to unified applications, ControlUp’s real-time engine monitors it all, every three seconds. Thousands of metrics are analysed to deliver true real-time monitoring – something that positions ControlUp uniquely in the DEX space.
“ControlUp is embarking on a new channel first approach in 2024 and our distribution partnership with DataSolutions is integral to this goal,” said James Dunn, Channel Director, ControlUp. “We fully recognise the indispensable role of distributors and partners in facilitating growth and market expansion. After extensive market evaluation, DataSolutions emerged as the ideal partner for ControlUp, due to their proactive approach to complete solution sales and marketing.”
ControlUp offers several distinct benefits for DataSolutions partners. By attaching ControlUp’s DEX solutions alongside new PCs, laptops and thin clients, organisations can gain unrivalled visibility into their estates. This visibility ensures that experience issues are identified and solved, compliance remains high and user experiences are enhanced across-the-board.
Additionally, ControlUp’s capabilities in monitoring Citrix, VMware and Microsoft virtual desktop technologies gives partners the ability to support their customers with the simplification and optimisation of VDI or Desktop-as-a-Service environments.
Finally, with the widespread adoption of hybrid work, IT teams have gone from managing a handful of offices to attempting to service thousands of remote and dispersed environments. Naturally, this has impacted employee productivity. Spontaneous internet connectivity issues, long log-on times, crashed applications, or poor performance of unified communications – all these factors hinder the employee experience. And they’re extremely common. ControlUp is positioned to help IT teams mitigate these challenges, increasing bandwidth and, ultimately, reducing operating costs.
“In my 20-plus years of leading some of the most innovative businesses in end user computing, I attribute a substantial proportion of the success to engaging with the channel,” said Jed Ayres, CEO, ControlUp. “I have worked with DataSolutions for several years, and they have consistently proven their ability to support disruptive vendors in achieving significant growth. I’m excited to be working with them once again at ControlUp, as our primary distributor for the UK and Ireland markets. I believe DataSolutions will play an instrumental role in what is set to be a hugely exciting year ahead for ControlUp and our partners.”
This partnership promises abundant opportunities for partners, and both ControlUp and DataSolutions are excited to work with partners to help them acquire new customers and strengthen their presence within their existing client base. Together, ControlUp, DataSolutions and their partners can enable organisations to meet the growing expectations of their employees, enhance their digital employee experiences, and drive unparalleled productivity.
For more information about this partnership, or to discuss how ControlUp’s solutions can complement your existing vendor portfolio, please visit https://www.datasolutions.co.uk.
DataSolutions, a Climb company, is a leading value-added distributor of transformational IT solutions in the UK and Ireland since 1991. Its vision is to identify, evaluate and source technologies which help resellers and their customers to build, secure, manage and access their hybrid and multi-cloud infrastructure. DataSolutions is passionate about delivering the best levels of service in the industry to enable partners to grow, sell more and future proof their business. It is widely recognised for its excellence in sales and marketing support and are trusted experts for the technologies they provide.
ControlUp helps IT resolve desktop issues faster, prevent tickets, and reduce spend by delivering a Digital Employee Experience (DEX) Management Fabric built for IT teams’ challenges such as troubleshooting complex workspaces, support tickets, and flat budgets. With ControlUp, organizations minimize time spent troubleshooting with context-rich data and reporting, proactively identify problems while automating solutions before tickets are submitted, and consolidate tools into a single, easy-to-use web app. Learn more at https://www.controlup.com.
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