Cookies Policy

We use in our sites www.controlup.com and www.scoutbees.io (together, the “Site“) cookies and similar files or technologies to automatically collect and store information about your computer, device, and Site usage, in order to improve their performance and enhance your user experience. We use the general term “cookies” in this policy to refer to these technologies and all such similar technologies that collect information automatically when you are using our Site where this policy is posted.  You can find out more about cookies and how to control them in the information below. 

If you do not accept the use of these cookies, please disable them using the instructions in this cookie policy or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on this Site may seriously cripple the user experience and other features on the Site, to the point of rendering them useless.

In this Cookies Policy, we use the term ControlUp (and “we“, “us” and “our“) to refer to ControlUp Technologies Ltd. Our Privacy Policy is available at https://www.controlup.com/privacy-policy/.

What is a cookie? 

Cookies are computer files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website.  Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website. 

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Site before or whether you are a new visitor.

There are two broad categories of cookies:

  • First party cookies, served directly by us to your computer or mobile device.
  • Third party cookies, which are served by a third party on our behalf. We use third party cookies for marketing, unclassified and social media purposes. The third-party cookies are outside of our control. The third parties may, at any time, change their terms of service, purpose and use of cookies, etc. See below additional information on how to manage such cookies.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.

Web beacons:

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are small graphics files that contain a unique identifier that enable us to recognize when someone has visited our website. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third party website, to improve website performance and to measure the success of email marketing campaigns. In most instances, these technologies are reliant on cookies to function, and therefore declining cookies prevents them from functioning.

If you don’t want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies as described further below. If you turn off cookies, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies.

Targeted advertising

Third parties may drop cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these to us.

How do we use cookies?

We use cookies to:

  • track traffic flow and patterns of travel in connection with our Site;  
  • understand the total number of visitors to our Sites on an ongoing basis and the types of internet browsers (e.g. Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g. Windows or Mac) used by our visitors; 
  • monitor the performance of our Site and to continually improve it; and
  • customize and enhance your online experience.

What types of cookies do we use? 

The types of cookies used by us in connection with the Site can be considered ‘essential website cookies’, ‘analytics and performance cookies’, ‘marketing’ and ‘unclassified’. We’ve set out some further information below, and the purposes of the cookies we set in the following table. 

  1. Cookies necessary for essential website purposes

These cookies are essential to provide you with services available through this Site and to use some of its features, such as access to secure areas. Without these cookies we will not be able to provide services that you require, such as transactional pages and secure login accounts.

Used in www.controlup.com

Cookie name Source Expiry Purpose
__cf_bm app-e.marketo.com 1 day This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
__lc_cid accounts.livechatinc.com 3 years Necessary for the functionality of the website’s chat-box function.
__lc_cst accounts.livechatinc.com 3 years Necessary for the functionality of the website’s chat-box function 
BIGipServer# 191-ktt-691.mktoresp.com 1 day Used to distribute traffic to the website on several servers in order to optimize response times.
cid controlup.com 2 years This cookie is necessary for making credit card transactions on the website. The service is provided by Strip e.com which allows online transactions without storing any cred it card in formation.
R influ2.com 1 year Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the web site and visitor.
visitorId ws.zoominfo.com 1 year Preserves users’ states across page requests.

Used in www.scoutbees.io

Cookie name Source Expiry Purpose
__cf_bm app-e.marketo.com 1 day This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
R influ2.com 1 year Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.
  1. Performance / Analytics Cookies

We use performance/analytics cookies to analyze how the website is accessed, used, or is performing. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:

  • Better understand our website visitors so that we can improve how we present our content;
  • Test different design ideas for particular pages, such as our homepage;
  • Collect information about Site visitors such as where they are located and what browsers they are using;
  • Determine the number of unique users of the website;
  • Improve the website by measuring any errors that occur; and
  • Conduct research and diagnostics to improve product offerings. 

Used in www.controlup.com

Cookie name Source Expiry Purpose
__lc2_cid accounts.livechatinc.com 3 years Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter.
__lc2_cst accounts.livechatinc.com 3 years Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter.
__livechat livechatinc.com 3 years Used to hide the user’s personal customization of LiveChat.
CASID api.livechatinc.com Session Allows the website to recognize the visitor, in order to optimize the chat-box functionality.
lang ads.linkedin.com Session Remembers the user’s selected language version of a website.
_clck controlup.com 1 year Collects data on the user’s navigation and behavior on the web site. This is used to compile statistical reports and heatmaps for the website owner.
_dc_gtm_UA-# controlup.com 1 day Used by Google Tag Manager to control the loading of a Google Analytics script tag.
_ga controlup.com 2 years Registers a unique ID that issued to generate statistical data on how the visitor uses the website.
_gat controlup.com 1 day Used by Google Analytics to throttle request rate.
_gid controlup.com 1 day Registers a unique ID that issued to generate statistical data on how the visitor uses the website.
_hjAbsoluteSessionInProgress controlup.com 1 day This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice.
_hjFirstSeen controlup.com 1 day This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.
_hjid controlup.com 1 year Sets a unique ID for the session. This allows the web site to obtain data on visitor behavior for statistical purposes.
_hjid controlup.com Persistent Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.
_hjIncludedInPageviewSample controlup.com 1 day Determines if the user’s navigation should be registered in a certain statistical place holder.
_hjIncludedInSessionSample controlup.com 1 day Registers data on visitors’ web site-behavior. This is used for internal analysis and web site optimization.
_hjRecordingLastActivity controlup.com Session Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.
_hjTLDTest controlup.com Session Registers statistical data on users’ behavior on the website. Used for internal analytics by the website operator.
_livechat_has_visited secure.livechatinc.com Persistent Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.
collect google-analytics.com Session Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
hjViewportId controlup.com Session Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.
personalization_id twitter.com 2 years This cookie is set by Twitter – The cookie allows the visitor to share content from the website on to their Twitter profile.
vuid vimeo.com 2 years Collects data on the user’s visits to the website, such as which pages have been read.

Used in www.scoutbees.io

Cookie name Source Expiry Purpose
lang ads.linkedin.com Session Remembers the user’s selected language version of a website.
_ga giphy.com 2 years Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_ga scoutbees.io 2 years Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gat giphy.com 1 day Used by Google Analytics to throttle request rate.
_gat scoutbees.io 1 day Used by Google Analytics to throttle request rate.
_gid giphy.com 1 day Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gid scoutbees.io 1 day Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_hjAbsoluteSessionInProgress scoutbees.io 1 day This cookie is used to count how many times a web site has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice.
_hjFirstSeen scoutbees.io 1 day This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.
_hjid scoutbees.io 1 year Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.
_hjid scoutbees.io Persistent Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.
_hjIncludedInPageviewSample scoutbees.io 1 day Determines if the user’s navigation should be registered in a certain statistical place holder.
_hjIncludedInSessionSample scoutbees.io 1 day Registers data on visitors’ website-behaviour. This is used for internal analysis and website optimization .
_hjRecordingLastActivity scoutbees.io Session Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.
collect google-analytics.com Session Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.
hjViewportId scoutbees.io Session Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.
  1. Marketing 

We use marketing cookies to deliver many types of targeted digital marketing. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. The cookie store user data and behavior information, which allows advertising services to target audience according to variables. For example, these cookies allow us to: 

  • Observe the site performance and generate retargeting (Site retargeting, search retargeting, etc).
  • Maintain and improve the website and our products

Used in www.controlup.com

Cookie name Source Expiry Purpose
_fbp controlup.com 3 months Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
_gcl_au controlup.com 3 months Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
_hjRecordingEnabled controlup.com Session This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.
_mkto_trk controlup.com 2 years Contains data on visitor behavior and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email.
_uetsid controlup.com 1 day Collects data on visitor behavior from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement.
_uetsid controlup.com Persistent Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s p references.
_uetsid_exp controlup.com Persistent Contains the expiry-date for the cookie with corresponding name.
_uetvid controlup.com 16 days Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.
_uetvid controlup.com Persistent Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.
_uetvid_exp controlup.com Persistent Contains the expiry-date for the cookie with corresponding name.
ads/ga-audiences google.com Session Used by Google AdWords to reengage visitors that are likely to convert to customers based on the visitor’s on line behavior across websites.
bcookie inkedin.com 2 years Used by the social networking service, LinkedIn, for tracking the use of embedded services.
bscookie linkedin.com 2 years Used by the social networking service, LinkedIn, for tracking the use of embedded services.
fr facebook.com 3 months Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
i/adsct t.co Session The cookie is used by Tw itter.com in order to determine the number of visitors accessing the website through twitter advertisement content.
IDE doubleclick.net 1 year Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ad s to the user.
lang linkedin.com Session Set by LinkedIn when a web page contains an embedded “Follow us” panel.
lidc linkedin.com 1 day Used by the social networking service, LinkedIn, for tracking the use of embedded services.
lissc linkedin.com 1 year Used by the social networking service, LinkedIn, for tracking the use of embedded services.
MUID bing.com 1 year Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronizing the ID across many Microsoft do mains.
pagead/1p-user-list/# google.com Session Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.
test_cookie doubleclick.net 1 day Used to check if the user’s browser supports cookies.
tr facebook.com Session Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
UserMatchHistory linkedin.com 29 days Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.

Used in www.scoutbees.io

Cookie name Source Expiry Purpose
_fbp scoutbees.io 3 months Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
_gcl_au scoutbees.io 3 months Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
_hjRecordingEnabled scoutbees.io Session This cookie is u sed to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third -party data-center or ad -exchange.
ads/ga-audiences google.com Session Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s on line behavior across websites.
bcookie linkedin.com 2 years Used by the social networking service, LinkedIn , for tracking the use of embedded services.
bscookie linkedin.com 2 years Used by the social networking service, LinkedIn, for tracking the use of embedded services.
d/px adsymptotic.com Session Collects data on visitors’ preferences and behaviour on the website – This information is used make content and advertisement more relevant to the specific visitor.
fr facebook.com 3 months Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
IDE doubleclick.net 1 year Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
lang linkedin.com Session Set by LinkedIn when a webpage contains an embedded “Follow us” panel.
li_sugr linkedin.com 3 months Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
lidc linkedin.com 1 day Used by the social networking service, LinkedIn, for tracking the use of embedded services.
lissc linkedin.com 1 year Used by the social networking service, LinkedIn, for tracking the use of embedded services.
pagead/1p-user-list/# google.com Session Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.
test_cookie doubleclick.net 1 day Used to check if the user’s browser supports cookies.
tr facebook.com Session Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
UserMatchHistory linkedin.com 29 days Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.
  1. Unclassified

Used in www.controlup.com

Cookie name Source Expiry Purpose
@@lc_auth_token:9294150 secure.livechatinc.com Persistent Unclassified
@@lc_seed secure.livechatinc.com Persistent Unclassified
_clsk controlup.com Session Unclassified
9294150:state secure.livechatinc.com Persistent Unclassified
CLID clarity.ms 1 year Unclassified
CUutma controlup.com 2 years Unclassified
CUutmb controlup.com 1 day Unclassified
CUutmc controlup.com Session Unclassified
CUutmz controlup.com 2 years Unclassified
last_medium controlup.com 29 days Unclassified
last_source controlup.com 29 days Unclassified
mt controlup.com Session Unclassified
mt_medium controlup.com 29 days Unclassified
mt_source controlup.com 29 days Unclassified
side_storage_9294150 secure.livechatinc.com Persistent Unclassified

Used in www.scoutbees.io

Cookie name Source Expiry Purpose
SBtracking scoutbees.io Session Unclassified

How to control or delete cookies

Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser, or the documentation published online for your particular browser type and version.

However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Site.

The following pages have information on how to change your cookies settings for the different browsers:

Third Party Websites’ Cookies 

When using our Site, you may be directed to other websites for such activities as surveys, to make payment in currency other than U.S. dollars, or for job applications. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.

If you use the buttons that allow you to share products and content with your friends via social networks like Google, Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:

https://www.facebook.com/about/privacyhttp://twitter.com/privacyhttp://www.google.com/intl/en-GB/policies/privacy

Need More Information?

If you would like to find out more about cookies and their use on the Internet, you may find the following link useful:

Cookies that have been set in the past

If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information. 

Contact us

If you have any questions or comments about this cookies policy, or privacy matters generally, please contact us via email at privacy@controlup.com.