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DEX PLATFORM

The DEX (Digital Employee Experience Management) platform supports any digital workstyle, physical endpoints, virtual desktops & apps, SaaS & web apps or unified communications tools

Learn more
VDI & DaaS
Physical Endpoints
SaaS & Web Apps
Unified Comms
PRODUCTS
REAL-TIME DX
Real-Time Monitoring Guided Troubleshooting & Remediation Centralized Management Automation Remote User Monitoring Historical Data & Analytics
SCOUTBEES
Proactive Monitoring
 
EDGE DX
Physical Endpoint Monitoring Endpoint Dashboard & Reporting Endpoint Troubleshooting & Remediation Unified Comms Experience Monitoring DEX Sentiment Survey
INTEGRATIONS

Seamlessly integrate and bring in experience data from your IT ecosystem.

Citrix VMware Microsoft AVD
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TOOLS
App Profiler IGEL Integration Pack Incident Savings Calculator EUC MTTR Savings Calculator
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  • SOLUTIONS
    • DEX PLATFORM
    • VDI & DaaS
    • Physical Endpoints
    • SaaS & Web Apps
    • Unified Comms
    • REAL-TIME DX
    • Real-Time Monitoring
    • Guided Troubleshooting & Remediation
    • End-to-End Visibility with Solve
    • Automation
    • Remote Office Visibility
    • Historical Data & Analytics
    • EDGE DX
    • Physicial Endpoint Monitoring
    • Understand physical endpoint experience
    • Optimize physical endpoint experience
    • SCOUTBEES
    • Proactive Monitoring
    • Integrations
    • Citrix
    • VMware
    • Microsoft AVD
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    • Incident Savings Calculator
    • EUC MTTR Savings Calculator
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Remote DX Installation

Follow These Three Steps to Install the Extension on Your Device

Step 1

Select and download the correct installation file for your device
Remote DX supports three different environments: Citrix, VMware Horizon & Microsoft AVD. If you are unsure which one you use, check with your company’s help desk. Select the correct download for your operating system (Microsoft Windows or Apple macOS).


Citrix Receiver/Workspace App
Windows download
macOS download

VMware Horizon Client
Windows download
macOS download

Microsoft AVD Client
Windows download

Step 2

Watch the installation video

Windows Installation

macOS Installation

Step 3

Install the Extension on Your Device
Locate the file you downloaded in Step 1. Double-click it to start the installation and follow the on-screen instructions.

PRODUCTS
  • REAL-TIME DX | EUC Monitoring
    • Guided Troubleshooting & Remediation
    • Centralized management
    • Automation
    • Remote Office Visibility
    • Historical Data & Analytics
  • Edge DX | Physical Endpoint Monitoring
    • Endpoint Dashboard & Reporting
    • Endpoint Troubleshooting & Remediation
    • Unified Comms experience monitoring
    • DEX Sentiment Survey
  • Scoutbees | Proactive Monitoring
SOLUTIONS
  • Citrix Virtual Apps and Desktops
  • VMware Horizon Monitoring
  • Microsoft AVD
TECHNOLOGY
  • ControlUp Real-Time Engine
  • ControlUp Real-Time Console
  • ControlUp Virtual Expert
  • ControlUp Automation
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HELP
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PARTNERS
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COMPANY
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