IT Automation for DEX: 8 Ways to Boost Employee Productivity

TL;DR:

ControlUp leverages automation to significantly enhance Digital Employee Experience (DEX) by proactively addressing common IT issues and optimizing system performance.

The platform automates diverse tasks such as disk space optimization, unified communications error fixing, Blue Screen of Death (BSOD) remediation, and VDI resource management to prevent disruptions.
ControlUp’s real-time monitoring capabilities identify problems and automatically trigger scripts and actions, resolving issues swiftly before they impact user productivity.
This automation streamlines IT troubleshooting and remediation, thereby reducing downtime, freeing up valuable IT resources for strategic initiatives, and fostering a more resilient digital environment.

IT automation is crucial for digital employee experience management (DEX). According to Forbes, researchers at IDC said that by 2026, 90% of G2000 organizations will augment operational roles with automation technology, elevating employee engagement and unlocking a 30% increase in worker efficiency.

Back in 2019, ControlUp engineered automation into our products, and now in 2024 over sixteen million automations are being executed weekly. Our customers love automations and find them indispensable! Here are some of the favorite automations that customers use daily to enhance the digital experience for both IT teams and employees.

1. Auto-optimize Disk Space

Computers slow down when they run out of available hard drive space. ControlUp can alert on low disk space and trigger a script to automatically run Microsoft Windows Storage Sense to free up disk space. Check out my blog for step-by-step instructions, Improving DEX: Step Four – Maintenance

2. Auto-fix Unified Communications

We are increasingly dependent on unified communications (UC) applications like Microsoft Teams and Zoom, and it is critical that these applications run smoothly. ControlUp can check for errors, alert, automatically clear the cache, and set the application back to default. Deliver a Better Experience with Teams & Zoom Calls.

3. Auto-fix BSOD

Blue screen of death can ruin an enjoyable day. ControlUp can check the win_event_log for any devices that had had two or more BSODs in the last 2 weeks and then automatically run the System File Checker (SFC) to repair the operating system.

4. Auto-alert for Slow Wi-Fi

Wi-Fi bandwidth dramatically drops when signal strength falls below 80%. ControlUp can detect low Wi-Fi signal strength and notify users to move closer to the router, select another Wi-Fi network, or plug into the router with an ethernet cable. Prevent Tickets: Low Wi-Fi Signal User Alerting

5. Auto-optimize VDI Sessions

VDI leverages shared computing resources like CPU, and RAM, making the optimization of these computing resources crucial. ControlUp can identify idle users and automatically reallocate CPU and memory resources to active workers. ControlUp Automation: Session Resource Optimization

6. Auto-optimize VDI Spend

Cloud resources charge by the second, making granular data essential for cost optimization. ControlUp’s real-time monitoring can detect idle resources within seconds and take immediate action to maximize savings. How To Automate Your Microsoft Azure Virtual Desktops

Auto-troubleshoot Long Logons

The Windows logon process is a complex beast of User Profiles, Group Policy, AppX, startup scripts and more! Being able to quickly identify the root causes to give you the information you need to fix the problem areas can be the difference between weeks of lost productivity or a frictionless digital experience. ControlUp’s Analyze Logon Duration feature can quickly identify these problem areas without you having to lift a finger! Analyzing Logon Duration Just Got Better

Automate Troubleshooting

When trouble rears its ugly head being able to rapidly respond can be the difference between a calamity or calm. ControlUp’s real-time monitoring and automation can solve issues within seconds of an incident – giving you super speed, making you a superhero to your users.
ControlUp Automation – Faster Than a Human – Augmented Troubleshooting

ControlUp’s DEX automations streamline troubleshooting and remediation processes, allowing organizations to respond swiftly to issues, reduce downtime, and improve the user experience.

By automating routine tasks, you free up valuable resources, allowing focus on more strategic initiatives that foster innovation and growth.

As ControlUp continues to enhance our automation capabilities, we empower organizations to navigate challenges with agility, ensuring a more resilient and productive digital environment for everyone involved.

Eight Digital Workplace Automations That You Can Implement Today