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Forrester: Total Economic Impact Study
Learn how ControlUp helps customers achieve 238% ROI
ControlUp commissioned Forrester to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying ControlUp.
Learn how a customer achieved benefits of more than 3.4 million dollars by using ControlUp to:
- Optimize resources across their EUC environment
- Save on labor cost for Help Desk and EUC Administrators
- Eliminate software licensing and services
What the customer told Forrester
ControlUp identifies the source of problems over 90% of the time. Whether the issue is EUC-related, or needs to be transferred to another team, the problem resolution occurs sooner than before.
We did a one-month proof of concept with three companies, ControlUp being one of them. One required too much customization. The other did the same level of monitoring but ControlUp stood out because we were able to go beyond just identifying the process that was causing an issue — we simply right-clicked on the process and killed it.
During the pandemic, everybody started doing remote work. When someone has a performance issue at home, we can tell them whether there is an ISP issue or whether there may be excessive streaming activity in their household.