ControlUp with Microsoft Environments

ControlUp Support for
Windows 365

Maximize Success and Optimize Cloud PC Performance at Scale

Windows 365 Cloud PCs deliver a highly available, scalable virtual desktop experience that’s accessible from anywhere, on any device. It gives end users the flexibility of a full Windows desktop without the overhead of managing physical endpoints.

But without deep visibility and control across your entire Cloud PC estate, performance issues can slip through the cracks. ControlUp equips IT teams with the tools to proactively monitor, troubleshoot, and remediate issues right away.

Deliver fast, reliable experiences with real-time Windows 365 monitoring, extensive troubleshooting capabilities, seamless integration, and automated remediation actions. ControlUp’s real-time telemetry, cost optimization capabilities, remote support, and intelligent alerting minimize downtime and costs while improving the digital employee experience (DEX) in your Windows 365 environment.

Deploy Azure Virtual Desktop (AVD) with Confidence

AVD delivers a highly available, single and multi-user virtual desktops from the Azure platform, providing a cost-effective alternative to on-prem VDI solutions. AVD desktops can scale with your business and employees can connect securely from several devices in Windows, MAC, mobile, and web using the newly designed Windows App.

ControlUp’s long-standing, comprehensive support for VDI and DaaS provides a clear view into all aspects of AVD, helping IT teams identify issues before they impact employees and automatically run remediations to move towards a digital workspace that runs itself. ControlUp’s connections to Azure, the virtual machines, insights into the protocol, and its unique ability to see down to the connecting endpoint, provide IT with the most comprehensive end-to-end visibility.

Real-time performance monitoring, extensive troubleshooting capabilities, proactive alerting, seamless integration, and powerful remediation actions ensure optimal performance and cost efficiency for your AVD environment. ControlUp delivers all of that and more, supporting both cloud-native and Azure Stack HCI.

Key Capabilities for Outcomes That Matter
Migrate with Confidence

Plan smooth transitions with detailed insights into optimal performance, sizing, and upgrade-readiness across your Windows 365 environments.

Control Costs Without Compromising Experience

Right-size Cloud PC resources based on actual usage and performance trends. ControlUp provides data-driven insights to help IT avoid over-provisioning, reduce unnecessary consumption, and maximize ROI across W365 Cloud PC deployments.

Improve User Experience

Deliver consistent, high-performing digital workplace experiences for remote, hybrid, and in-office teams through real-time Windows 365 monitoring and data-driven optimization.

Monitor at Scale

Track thousands of real-time metrics across Cloud PCs and endpoints to proactively detect performance degradation and issues. Stay one step ahead, finding and fixing issues before they impact users.

Troubleshoot with Precision

Pinpoint the root cause of performance issues across your Windows 365 Cloud PC and endpoint environments. ControlUp surfaces real-time data on network performance, active processes, installed apps, missing patches, and device events. IT teams can diagnose problems faster and with more accuracy than ever before.

Remediate with Context

Take fast, informed action with custom or built-in remediation scripts and contextual insights. ControlUp empowers IT to resolve issues without manual digging, ultimately improving user experience, maintaining control over performance, and effectively managing costs.

Automate Proactive Management

Gain proactive control of your Windows 365 environment with automated insights and actions. Remediation scripts and ticketing to ServiceNow run automatically, dramatically reducing manual effort and boosting efficiency.

Integrate and Alert Seamlessly

Ensures smooth operations and fast response times by integrating ControlUp with tools like Microsoft Intune and ServiceNow. Enable real-time alerting via Webhooks or email to keep IT teams informed and ready to act.

Support Users Anywhere

Provide fast, effective support with remote control, remote shadow, remote shell, and messaging capabilities.

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