Fix It Before They Feel It: Introducing ControlUp's AI Suite

Every ticket costs you. Manual troubleshooting eats IT’s time, leaves employees stuck and unproductive, and quietly lowers the ROI on your IT investments.

Join us for a live look at Pulse AI, our agentic AI layer that sits across every endpoint in your environment, consistently detecting issues, surfacing alerts, and resolving problems in the background before they become a ticket with full audit trail and control.

With Pulse AI, IT gets full visibility into what’s happening, the ability to detect issues before they’re felt, and most importantly, the ability to resolve them. We combine IT employee experience data with AI to help you reduce mean time to resolution, lower ticket volume, and minimize escalations, giving you back time to focus on strategic priorities.

In this session, you’ll see how Pulse AI helps you:

• Cut through alert fatigue — Anomaly detection learns your environment’s normal patterns and flags only what’s truly abnormal, while detecting slow burning issues, so you can focus on what issues truly matter
• Troubleshoot faster — An in-console AI Assistant answers questions in plain language to guide troubleshooting and speed up resolution
• Reduce ticket volume — An AI self-service hub on employee devices catches issues proactively, running automatic remediation, and allows employees to ask questions about issues, without IT losing visibility and control

This webinar is ideal for IT admins, service desk managers, and digital workplace leaders looking to move from reactive firefighting to proactive resolution.