Join ControlUp on the Beyond Experience Tour: From Visibility to Autonomy – an exclusive event for IT and digital workplace leaders ready to move beyond traditional Digital Employee Experience (DEX) strategies and into the era of Autonomous Endpoint Management (AEM). As environments grow more complex, dashboards and ticket queues alone can’t keep up.
This tour explores how real-time visibility, agentic AI, and intelligent automation are converging to shift IT from reactive support to proactive, self-healing operations. You’ll see how systems can move beyond alerting to taking meaningful action securely and at scale.
Through innovation updates and candid peer discussions, you’ll gain practical insight into reducing operational toil, accelerating resolution, and delivering measurable experience outcomes while maintaining governance and control.
Agenda:
| Time |
Session Title |
Details |
| 11:30am – 12:00pm |
Check-In & Arrivals |
|
| 12:00pm – 01:00pm |
Lunch & Peer Networking |
|
| 01:00pm – 01:20pm |
Welcome: From Reactive IT to Autonomous Operations |
Session Focus:
Digital work can no longer be sustained by monitoring dashboards and ticket queues alone. In this opening session, ControlUp leadership outlines the shift from traditional endpoint management to Autonomous Endpoint Management (AEM).
You’ll Learn:
- Why autonomy is becoming IT’s next competitive advantage
- How agentic AI enables systems to act, not just alert
- ControlUp’s vision for a self-healing, experience-first digital workplace
|
| 01:20pm – 01:50pm |
Innovation Update: Enabling the Future of Intelligent IT |
Session Focus:
A focused look at the latest innovations powering the move from automation to autonomy. A focused look at the latest innovations powering autonomous endpoint management, IT efficiency, and the future of the employee experience.
Key Highlights:
- Pulse AI – The Heartbeat of Autonomous IT
- Reinventing Employee Experience with Self-Service
- Revolutionizing IT Support with Agentic AI
- The Future of Efficient IT Operations
- Addressing the Challenges of Traditional RMM Tools
|
| 01:50pm – 02:10pm |
Partner Perspective: Extending Autonomous Experiences Across Any Workspace with Parallels |
Session Focus:
As organizations embrace autonomy, the delivery layer becomes just as critical as the intelligence behind it. In this session, Parallels explores how secure, flexible application and desktop delivery enables consistent digital experiences across any device, location, or work model.
What You’ll Learn:
- How unified application and desktop delivery supports modern, distributed workforces
- Extending digital experience monitoring and remediation across virtual and remote environments
- Enabling seamless access while maintaining performance, security, and control
- How partner ecosystems accelerate the journey from visibility to autonomy
|
| 02:10pm – 02:30pm |
Networking Break |
|
| 02:30pm – 03:15pm |
In Conversation: Real-World Autonomy in Practice |
Session Focus:
An interactive discussion with IT leaders and practitioners on what autonomy looks like in the real world, moving beyond product features and into operational impact.
Discussion Themes:
- Moving from reactive support to proactive operations
- Where AI is driving measurable improvements today
- Balancing automation with governance and human oversight
- Lessons learned from early AEM adoption
- Organizational change: skills, structure, and stakeholder buy-in
- What surprised them most in the journey
Audience Engagement:
Live Q&A and open discussion to encourage peer exchange.
|
| 03:15pm – 03:45pm |
Industry Spotlight: Autonomous Endpoint Management in Healthcare & Financial Services |
Session Focus:
Healthcare and Financial Services operate in environments where uptime, compliance, and data protection are non-negotiable. This session explores how AEM delivers resilience and control in mission-critical, highly regulated industries.
What You’ll Learn:
- How AI proactively identifies experience and risk issues before user impact
- Real-world examples of autonomous remediation improving resilience and compliance
- Why AEM is uniquely suited to regulated, distributed, and high-stakes environments
|
| 03:45pm – 04:00pm |
Closing Remarks: Your Path to Autonomy |
Clear takeaways and practical next steps for evaluating and adopting Autonomous Endpoint Management in your organization.
|
*Agenda is subject to change
Thank you for registering!
We’ll see you at ‘Beyond Experience’ in Dallas
