ControlUp offre un ensemble riche de capacités pour améliorer l'expérience numérique des employés qui utilisent n'importe quel bureau, n'importe quelle application, n'importe où.
Pulse AI analyzes real-time patterns across endpoints, apps, networks, and users. It suppresses expected activity to detect and alert only what matters.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp pour les ordinateurs de bureauStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp pour la conformitéAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate pour Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Smarter root cause analysis, automated remediation, and AI-powered diagnostics. Fix issues faster across every device and app.
Rattrapage et remise en étatDeploy patches and remediate vulnerabilities across every endpoint, automatically and at scale. Stay secure without overwhelming IT.
Atténuation des risques liés aux points finauxSpot, prioritize, and remediate risks automatically. Keep endpoints secure and compliant without slowing desktop teams down.
Gestion à distance en directReal-time endpoint telemetry and silent remote remediation. See and fix issues the moment they happen, without disrupting the employee.
Proactively prevent issues and resolve tickets faster wherever hybrid workers are, whatever device they’re on.
Opérations informatiques autonomesShift IT from reactive to autonomous. Automatically detect, remediate, and prevent issues across your entire estate.
Augmenter l'efficacité des technologies de l'informationDo more with less. One platform to centralize visibility, streamline operations, and free IT to focus on what actually matters.
Optimisation des coûts informatiquesRight-size VDI, reclaim unused licenses, and make smarter device refresh decisions backed by real usage data and performance metrics.
Découvrez du contenu, des outils et des idées pour simplifier l'informatique et améliorer l'expérience numérique des employés.
Une organisation mondiale de professionnels de la technologie qui transforme le marché de la surveillance des postes de travail.
ControlUp offre un ensemble riche de capacités pour améliorer l'expérience numérique des employés qui utilisent n'importe quel bureau, n'importe quelle application, n'importe où.
Pulse AI analyzes real-time patterns across endpoints, apps, networks, and users. It suppresses expected activity to detect and alert only what matters.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp pour les ordinateurs de bureauStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp pour la conformitéAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate pour Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Smarter root cause analysis, automated remediation, and AI-powered diagnostics. Fix issues faster across every device and app.
Rattrapage et remise en étatDeploy patches and remediate vulnerabilities across every endpoint, automatically and at scale. Stay secure without overwhelming IT.
Atténuation des risques liés aux points finauxSpot, prioritize, and remediate risks automatically. Keep endpoints secure and compliant without slowing desktop teams down.
Gestion à distance en directReal-time endpoint telemetry and silent remote remediation. See and fix issues the moment they happen, without disrupting the employee.
Proactively prevent issues and resolve tickets faster wherever hybrid workers are, whatever device they’re on.
Opérations informatiques autonomesShift IT from reactive to autonomous. Automatically detect, remediate, and prevent issues across your entire estate.
Augmenter l'efficacité des technologies de l'informationDo more with less. One platform to centralize visibility, streamline operations, and free IT to focus on what actually matters.
Optimisation des coûts informatiquesRight-size VDI, reclaim unused licenses, and make smarter device refresh decisions backed by real usage data and performance metrics.
Découvrez du contenu, des outils et des idées pour simplifier l'informatique et améliorer l'expérience numérique des employés.
Une organisation mondiale de professionnels de la technologie qui transforme le marché de la surveillance des postes de travail.
ControlUp’s Response to the CrowdStrike’s Global Outage
ControlUp pour VDI
Yoni Avital Please check https://status.controlup.com/ for the latest status on ControlUp’s service interruption.
What happened:
Late on July 18, 2024, a widespread outage impacted a significant number of physical and virtual Windows machines across the globe. The root cause of this issue is related to a Falcon Sensor update that was rolled out by CrowdStrike. CrowdStrike has provided customers with a fix et has also provided instructions for a workaround in case the fix doesn’t work.
How was ControlUp affected:
Since ControlUp uses CrowdStrike Falcon, some parts of our platform were affected by this outage, causing service disruption for some of our customers.
The ControlUp services that were affected are:
- ControlUp for VDI for VDI & DaaS
- ControlUp Remote DX
Other services, including Edge DX, ControlUp for Compliance and our synthetic monitoring tool, Scoutbees, were not affected.
How did we respond:
From the moment the first alerts came in notifying us of a degradation of our service around 04:30 UTC, we mobilized our Urgent Response teams to find the root cause of the issues and implement a fix.
At the time of posting this, we have addressed all of the issues affecting our service and we will continue to monitor the results.
What affected customers should do:
While our cloud services are 100% operational, customers are advised to restart their on-premises ControlUp Monitor servers. If assistance is needed with this, please contact your customer account team or open a support ticket through our portal by signing in at https://help.controlup.com/