CONTROLUP ONE PLATFORM

ControlUp for Desktops

Keep endpoints optimized. Keep employees in the flow.

Slow logons, crashing apps, dropped connections… digital friction adds up fast. ControlUp delivers real-time visibility, automated remediation, and deep user insights across physical and cloud PCs to fix issues before they disrupt work.

Built for Seamless Integration

Run IT, Not Tickets

Without full visibility into endpoints, IT teams are stuck reacting to issues they can’t always see, leading to delays, downtime, and frustration.

ControlUp for Desktops powers proactive IT support through real-time endpoint monitoring, automation, and optimization insights. Keep systems stable, teams productive, and work on track.

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How It Works
Deploy agents
Install ControlUp agents on physical devices or Cloud PCs—manually or through your existing deployment tech of choice, like Microsoft Intune.
Start monitoring instantly
Begin collecting real-time performance metrics within minutes of deployment.
Set up alerts
Create custom alerts for critical metrics, such as CPU usage, memory consumption, and network performance.
Leverage remediation scripts
Download and run pre-built scripts from the ControlUp library to resolve common issues, or build your own for custom fixes.
Automate resolutions
Link remediation scripts to alerts to fix problems automatically, often before users notice anything’s wrong.
Happier employees
When desktop issues are fixed automatically, and IT has the tools to reduce MTTR, you have seamless workdays and a happier, more productive workforce.
Stay in Control of Every Device
ControlUp gives IT the data and DEX tools to detect, resolve, and prevent issues with less effort than ever before, moving one step closer to true autonomous endpoint management (AEM). From home offices to HQ, employees stay productive and IT stays proactive. No surprises. No scrambling. Just smooth workdays for everyone.
Complete Visibility and Experience Insights
  • Monitor endpoint, network, and application performance on desktops, laptops, and cloud PCs
  • Gain clarity across Windows, macOS, Linux, and ChromeOS
  • Identify friction points by location, endpoint devices, OS, and user
  • Track app usage statistics and employee sentiment to optimize the digital employee experience (DEX)
Device Health and Performance Monitoring
  • See real-time metrics like CPU load, memory usage, Wi-Fi signal strength, network latency, blue screens, and app crashes
  • Dig into application behavior, OS event logs, and endpoint connectivity to quickly pinpoint problems
  • Track performance over time and identify trends with historical reporting
  • Ensure reliable collaboration with built-in digital experience monitoring for UC tools like Microsoft Teams and Zoom
Automated Troubleshooting and Remediation
  • Detect and resolve issues rapidly with proactive notifications
  • Prevent support tickets and minimize escalations using automated script execution
  • Troubleshoot devices with remote desktop shadow and live session control when required
  • Leverage built-in community scripts to automate routine fixes and reduce manual workloads
Proactive Optimization
  • Reduce downtime and improve IT efficiency with proactive synthetic testing and built-in automation capabilities
  • Automatically remediate common endpoint issues and apply resource-saving rules to minimize support costs and maximize performance
Part of ControlUp ONE
ControlUp for Desktops is part of ControlUp ONE - the all-in-one digital employee experience platform for monitoring, optimizing, and securing your IT environment. Explore other products:
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Stop wasting hours on complex IT problems. See how ControlUp can identify issues and automate fixes in minutes instead.
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