Press

For some IT pros, the Windows 11 update isn’t an easy switch

October 24, 2025

The numbers are clear: many IT pros are hesitating to make the leap to Windows 11. In a new feature from IT Brew, developers and cybersecurity experts share why stricter hardware requirements, performance concerns, and nostalgia for Windows 10’s stability are fueling resistance. ControlUp’s latest analysis shows that 21% of business machines have yet to migrate, proving how widespread the slowdown remains. Read the full article with the link below.

Security Tools Worth Checking Out

October 15, 2025

As part of Digital IT News’ Cybersecurity Month series, experts shared standout tools that help businesses strengthen their defenses. The roundup showcases practical ways to reduce risk and improve resilience, including ControlUp for Compliance. Explore how it ensures alerts and security systems function as intended, before issues escalate. Read the full article in Digital IT News to discover more tools worth adding to your cybersecurity stack.

Windows 10 support officially ends today - and millions of PCs fall off the 'security cliff'

October 14, 2025

With Windows 10 support officially ending, hundreds of millions of PCs are now vulnerable to security risks and scams. Despite widespread awareness, the adoption of Windows 11 numbers show many users are still without protection or a clear upgrade path. ControlUp’s latest analysis of enterprise endpoints highlights how deeply this issue still runs across organizations worldwide. Read the full article in ZDNET for a closer look at what this “security cliff” means for businesses and consumers alike.

Channel Executive Q&A – Digital Employee eXperience

October 13, 2025

In this Channel Executive Q&A podcast with IT Europa, Will Garside explore the rise of Digital Employee eXperience (DEX) with Jed Ayres from ControlUp on why this new acronym is becoming vital for MSPs supporting flexible working clients.

Decrease Your Organizational Cyber Threats Now

October 9, 2025

As part of Cybersecurity Awareness Month, Digital IT News gathered insights from leaders across the tech industry on how organizations can strengthen their cyber resilience. From zero-trust architecture and data segregation to employee awareness training and secure endpoint management, experts, including ControlUp’s Marcel Calef, emphasize that prevention begins with people and visibility. Read the full article in Digital IT News to explore practical strategies for reducing cyber threats across your organization.

Turn Windows 10 end-of-support into your MSP’s next growth driver

October 7, 2025

Windows 10 support is ending, providing managed service providers a powerful opportunity to turn client risk into revenue. Drawing on ControlUp’s large-scale readiness analysis, this article explores how MSPs can guide customers through secure, user-focused Windows 11 migrations while laying the foundation for long-term modernization and recurring services. Read the full feature in Managed Service Journal to learn how MSPs can turn end-of-support into their next growth driver.

Windows 11 Adoption Gains Momentum as Windows 10 Support Sunset Looms

October 6, 2025

As the October 14, 2025 Windows 10 end-of-support deadline approaches, enterprises are accelerating, but not completing, Windows 11 migrations. ControlUp’s latest analysis, shared by Marcel Calef, reveals that while many systems are ready for the move, outdated hardware and legacy deployments continue to slow adoption. Read the full article in Redmond Magazine to learn how organizations are managing the final phase of the Windows 11 transition.

Huws Gray Group enhances IT Management with ControlUp ONE platform

October 3, 2025

Huws Gray Group is modernising its IT operations with ControlUp ONE, bringing greater visibility and control to its complex mix of on-premises and cloud systems. The platform helps the company’s IT team anticipate issues, automate routine tasks, and maintain seamless performance across its nationwide workforce. Read the full article in Networking+ to discover how Huws Gray is redefining IT efficiency with ControlUp.

Electronic waste due to Windows update

October 2, 2025

Environmental groups are warning that the end of Windows 10 support could create a surge in e-waste, with millions of still-functional computers headed for disposal. While critics call on the EU to mandate longer software lifecycles, a ControlUp study offers a more measured view—finding that only 13% of Windows devices are unable to upgrade to Windows 11. Read the full article in EUWID to explore the debate and what it means for global sustainability efforts.

Experience is everything – Why DEX Matters More Than Ever

October 2, 2025

From secure infrastructure to human-centric design, organizations are rethinking how technology impacts engagement, wellbeing, and productivity. Featuring insights from ControlUp, Nutanix, and Microsoft, this piece explores how enterprise IT can evolve from managing systems to empowering people. Read the full article in Enterprise Solutions to learn how forward-thinking businesses are shaping the future of DEX.

Huws Gray Group Streamlines IT Operations Across 335 Locations, Saving 40+ Hours Monthly with ControlUp ONE Platform

October 1, 2025

Huws Gray Group, the UK’s largest independent builders’ merchant, is transforming how its 15-person IT team supports more than 4,000 endpoints across 335 sites. By adopting ControlUp ONE, the company now resolves issues faster, cuts more than 40 hours of troubleshooting time each month, and maintains a consistently high-quality digital experience for its hybrid workforce. Read the full story in VMblog to see how Huws Gray is simplifying IT at scale.

Huws Gray Group Saves 40+ Hours Monthly with ControlUp ONE

October 1, 2025

Huws Gray Group, the UK’s largest independent builders’ merchant, is saving more than 40 hours each month after deploying ControlUp ONE to unify IT management across 335 locations and 4,000 endpoints. Read how Huws Gray is optimizing performance with ControlUp in the recent article by Digital IT News.

ControlUp Clears AWS Review, Brings ControlUp ONE to AWS Marketplace

September 30, 2025

ControlUp has cleared the AWS Foundational Technical Review (FTR) and launched ControlUp ONE on the AWS Marketplace, reinforcing its commitment to secure, high-performing Digital Employee Experience solutions. Learn more about this milestone and what it means for AWS customers in this article by Tech Cube.

Trend Analysis: Digital Employee Experience Platforms

September 25, 2025

Hybrid and remote work have made seamless digital experiences more essential than ever. In a recent podcast, industry experts explore how Digital Employee Experience (DEX) platforms like ControlUp ONE are redefining productivity, reliability, and satisfaction in modern workplaces. Listen to the full podcast for insights on how ControlUp is leading this transformation.

PKF Littlejohn selects ControlUp to ensure IT services scale in line with rapid growth

September 25, 2025

PKF Littlejohn, one of the UK’s fastest-growing audit and advisory firms, is doubling its workforce and expanding its London headquarters by 66% while maintaining a flexible hybrid model. To keep IT operations running smoothly across this rapid growth, the firm turned to ControlUp for real-time insight and proactive performance management. Read how PKF Littlejohn is scaling smartly and sustainably in Technology Reseller.

ControlUp Passes AWS Foundational Technical Review; ControlUp ONE Now Available on AWS Marketplace

September 24, 2025

ControlUp has passed the AWS Foundational Technical Review (FTR) and launched ControlUp ONE on the AWS Marketplace, reinforcing its commitment to secure, reliable DEX solutions. This validation ensures customers can confidently deploy ControlUp on AWS with streamlined access and compliance. Read the full release as covered in HR Tech Series.

Windows 11 Migration: What Channel Partners Need to Know Now

September 17, 2025

With Windows 10 support ending on October 14, 2025, millions of devices are running out of time. ControlUp’s latest data shows most corporate endpoints are already compatible with Windows 11, yet migration rates remain uneven across industries and regions. In his latest article, Marcel Calef explores what’s driving the delay and why this moment represents a key opportunity for MSPs, VARs, and integrators to lead modernization efforts. Read the full article to see the data and insights behind the Windows 11 migration gap.

Windows 365 brings resilient, AI-driven cloud productivity to more users

September 17, 2025

Microsoft’s latest Windows Blog highlights new advances in Windows 365, including AI-driven endpoint management, resilience features like Windows 365 Reserve, and expanded partner integrations. The post also spotlights ControlUp among key technology partners helping customers simplify and accelerate migration to Windows 365. Read the full article to see how ControlUp is helping shape the future of Windows 365.

Empowering the next-gen digital workforce with seamless IT experiences

August 26, 2025

PKF Littlejohn, one of the UK’s fastest-growing accountancy and audit firms, has deployed ControlUp’s DEX platform to keep IT performance on pace with its rapid expansionpage0025. With headcount set to double by 2025, the firm is utilizing ControlUp to deliver real-time visibility, reduce downtime, and optimize VDI resources in support of hybrid work. IT leaders cite faster troubleshooting, smarter capacity planning, and more sustainable hardware lifecycle decisions as key benefits. Read the full article in Managed IT Magazine to see how ControlUp is helping PKF Littlejohn scale securely and efficiently while ensuring a seamless digital experience for employees.

New Frontiers in Endpoint Defence

August 12, 2025

Cyber threats are advancing, pushing IT leaders to rethink how they are protecting their endpoints. Marcel Calef, Field CTO at ControlUp, highlights how combining biometrics, multi-factor authentication, and intelligent automation not only strengthens security but also makes it less disruptive for employees. By weaving these capabilities into modern DEX platforms, organizations can cut breach costs, stay ahead of emerging risks, and maintain a seamless user experience. Read the full article in International Security Journal to learn how automation and identity together are setting a new standard for endpoint defence.

#202 Achieving Economic Gains Through Empolyee Experince in Todays Hybrid World

August 11, 2025

Are you ready to unlock productivity in the hybrid world? Listen to this episode with Jed Ayres to learn how to design intentional human connection, leverage AI to remove IT issues before they occur, and transform employee experience into a driver of economic gains. Listen now on the Enterprise Excellence Podcast: https://youtu.be/150D8zzb9WA

IT Strategies to Navigate the Ever-Changing Digital Workspace

July 30, 2025

The digital workspace continues to change; employees now utilize various SaaS, DaaS, cloud PCs, and soon AI-enabled devices. As a result, IT is expected to deliver a seamless experience across all of these platforms. ControlUp CEO Jed Ayres emphasizes that IT leaders must adapt quickly, even as budgets remain flat, by consolidating tools, expanding the role of Digital Employee Experience (DEX), and securing workflows without disrupting productivity. Partnering with MSPs and leaning on integrated platforms can help enterprises cut costs while still meeting rising employee expectations. Read the full TechNative article to see how ControlUp is helping IT teams turn these challenges into opportunities for a more resilient digital workplace.

Enterprises Still Only Halfway to Windows 11 Switch

July 29, 2025

Windows 10 support is winding down, yet half of enterprise endpoints are still running on it. ControlUp’s latest study shows that while many devices are technically ready for Windows 11, large enterprises, healthcare, and finance continue to lag behind. Extended Security Updates could cost organizations heavily, making migration urgency clear. Read the full article, as seen in APM Digest, to see how Digital Employee Experience (DEX) tools and provider support can simplify assessments, accelerate the transition, and deliver long-term value.

Dell says Windows 11 migration is a prime opportunity to overhaul ageing PC fleets – and AI devices are in the spotlight

July 28, 2025

Nearly three-quarters (71%) of IT leaders view Windows 11 migration as a prime opportunity to overhaul ageing work devices – and they’ve got their eyes fixed on AI PCs. Nearly two-thirds (64%), for example, said being able to run AI applications is now “critically” or “extremely” important to their organization. A study from ControlUp in August last year showed enterprise IT leaders were wary of making the switch, with service disruption a point of particular concern. Read more in IT Pro.

Turn Windows 11 migrations into your next growth engine – for you and your clients

July 22, 2025

Windows 10 support ends in October 2025 and many enterprise endpoints still haven’t made the move to Windows 11. Discover how this gap presents a unique opportunity for MSPs to provide migration services that extend beyond deployment to modernize the digital workplace. By placing Digital Employee Experience (DEX) at the center, MSPs can deliver smoother execution, improve user satisfaction, and build lasting client partnerships. Read the full Managed Services Journal article to see how putting DEX at the center of Windows 11 migrations can drive client success and recurring revenue.

Switching to Windows 11: Millions of PCs have a huge problem

July 22, 2025

Windows 10 is on its farewell tour, even though not all PCs meet the requirements for a switch to Windows 11. A new analysis shows how many computers are actually falling by the wayside. Read more in GIGA.

Half of Windows PCs are still yet to upgrade to Windows 11 — and are running out of time, says study

July 17, 2025

A new readiness study from ControlUp has revealed fascinating data about the current state of the Windows market, including how many PCs on average are still yet to upgrade to Windows 11, and how many can't. According to the study, about 60% of PCs in the enterprise have made the switch to Windows 11, with the other 40% still running Windows 10, which will reach end of life on October 14 this year. Windows Central covers the story here.

Windows 11: Microsoft hat noch eine riesige Aufgabe vor sich

July 10, 2025

The era of Windows 10 is coming to an end. Official support from Microsoft ends in October . According to a report by ControlUp, many companies still haven't switched to Windows 11. Microsoft still has some convincing to do. Read more in this article published in GIGA.

Your Overcrowded Application Toolbox Needs a Serious Refresh

July 10, 2025

The application sprawl facing IT teams has reached unsustainable levels, with new SaaS, AI, and low-code tools added faster than most can manage. In this article, Simon Townsend explains how Digital Employee Experience (DEX) solutions give IT the visibility to identify underused apps, cut license waste, and streamline toolsets. Beyond reducing costs, DEX consolidates performance monitoring, strengthens security, and delivers the seamless digital experiences employees expect. Read the full piece in IT Briefcase to learn how DEX data can reshape your application strategy and help IT regain control of an overcrowded toolbox.

Simplifying IT Automation with ControlUp Workflows - VMblog QA

July 8, 2025

IT teams are under pressure to do more with fewer resources, yet many still rely on outdated manual processes. ControlUp Workflows changes that by giving organizations a drag-and-drop way to automate multi-step tasks across systems like ServiceNow, Azure, and Teams. The result is faster fixes, fewer errors, and more time for IT to focus on strategy instead of repetitive requests. Read the full VMblog Q&A with Joel Stocker to see how ControlUp Workflows is helping organizations modernize IT operations and deliver better digital experiences.

Windows 11 finally overtakes Windows 10 in popularity – but what’s driving this surge?

July 7, 2025

Windows 11 has officially overtaken Windows 10 as Microsoft’s most popular operating system, nearly four years after its official release. According to figures from Statcounter, the operating system is now running on 51.77% of all Windows PCs, edging out its predecessor at 45.02%. Earlier stats from ControlUp showed that both businesses and consumers alike were lagging on Windows 11 migration. Read more in this article in IT Pro.

Umstieg von Windows 10 auf Windows 11: Massive Kritik an Microsoft

July 6, 2025

Although Microsoft has made some concessions to private customers regarding the impending end of support for Windows 10, there is still considerable criticism. The higher hardware requirements of Windows 11 are likely to generate a lot of electronic waste. Read more in PCGH.

Scoring Big with Employees: Level Up Your Approach to Employee Scoring

July 3, 2025

Traditional Digital Employee Experience (DEX) scoring often misses the reality of how employees actually work, penalizing systems for background processes even when the core task runs smoothly. Dig into why organizations need contextual DEX scoring that adapts to job roles, application priorities, and real-world usage patterns in our article in HR Tech Series. Research shows that workers who are satisfied with their digital experience are nearly twice as productive. A more nuanced approach can directly improve both performance and engagement. Read the full article to learn how ControlUp’s Simon Townsend outlines the shift toward meaningful, contextual scoring that better reflects the future of work.

Critics blast Microsoft's limited reprieve for those stuck on Windows 10

July 1, 2025

Microsoft's latest attempts to ease the transition to Windows 11 for Windows 10 users "don't go far enough," according to privacy campaigners that worry about the prospect of millions of PCs going to landfill. Read about the range of options customers face and how many still need to make the move in this article in The Register.

Microsoft gets pummeled as Windows 10 'free' extended support won't save "400 million" PCs

July 1, 2025

The KB5001716 update that Microsoft has quietly begun pushing out to Windows 10 as well as Windows 11 is the final update before the October Windows 10 end of support. Read more, including ControlUp's data on Windows 11 migration stats in this Neowin article.

The Future Is Green: Leaders in Sustainability Share Their Top Strategies for a Cleaner Planet

June 30, 2025

As IT waste piles up and the climate crisis intensifies, Simon Townsend believes the industry must take responsibility for change. The ControlUp executive has seen the damage of e-waste firsthand and is now championing practical, sustainable solutions that reduce impact without slowing innovation. From extending laptop lifespans to embedding real-time carbon tracking in IT decisions, his insights show how technology leaders can align performance with purpose. Read the full article in Authority Magazine to discover his top strategies for building a more sustainable digital workplace.

Millions of Windows 10 business devices haven't been updated to Windows 11, says survey - here's what you should do to secure yours

June 28, 2025

Millions of enterprise devices are still running Windows 10, even as Microsoft’s deadline to end support for the OS approaches. According to ControlUp’s latest Windows 11 Readiness report, half of all business-managed Windows devices have not yet made the switch. Read all about it in this article in TechRadar.

Half of Enterprise Windows Endpoints Have Not Yet Migrated to Windows 11, According to ControlUp Study

June 26, 2025

ControlUp, a global leader in Digital Employee Experience (DEX) management tools, today announced new findings from its Windows 11 Readiness report, revealing that 50% of enterprise Windows endpoints have yet to complete their migration to Windows 11. Read more in Global Banking & Finance Review.

Cracking The Code To Creative Well-Being

May 29, 2025

Creativity and well-being are directly linked as drivers of innovation, yet many workplaces still overlook this connection. This article examines how investing in employee well-being, supported by a seamless Digital Employee Experience (DEX), can help reduce burnout, foster trust, and unlock creativity. It highlights why leaders must model healthy behaviors and foster a culture where autonomy, continuous learning, and respect thrive. Read the full article in HR.com to learn the practical steps for building a workplace that fuels both creative health and long-term innovation.

60 Seconds With "James"

May 27, 2025

In this profile piece in Technology Reseller, James Dunn shares his passions beyond the office, from gardening and cruises to family time and bargain-hunting. The article also highlights ControlUp’s new partnership with Px3, which adds automated carbon footprint tracking into its DEX platform to help organizations cut emissions and meet sustainability goals. Click the link to read the full article and learn more.

Healthcare Staff are Digital Workers Now: They Need a Better Experience

May 25, 2025

Healthcare staff are digital workers as much as they are clinicians, and when systems fail at 3 a.m. in a busy hospital, the consequences can directly impact patient care. This article shows how a strong Digital Employee Experience (DEX) strategy — including system monitoring, predictive analysis, security, and smart access controls — helps IT teams prevent downtime and keep providers focused on patients. By resolving issues before they reach the desktop, hospitals can reduce stress for medical staff and improve care delivery. Read this MedCity News article to explore the five essential elements for giving healthcare workers the seamless digital experience they need.

Tracking the Carbon Footprint of Employee Devices

May 13, 2025

Enterprise technology may account for just over one percent of global greenhouse gas emissions, but that share is equal to the entire carbon footprint of the UK. Digital innovation is accelerating, and so are emissions from end-user computing. As seen in Digital IT News, explore how real-time carbon tracking, automated monitoring tools, and AI-driven analytics are helping organizations manage their environmental impact more accurately and efficiently. Read the full article in GreenTech IT News to see how leading companies are embedding sustainability into IT decisions and cutting emissions at scale.

Scaling Success Through Partnerships with CEO Jed Ayres

April 30, 2025

Channel partnerships can make the difference between incremental growth and true scale. In this episode, ControlUp CEO Jed Ayres explains how his career path, from reseller to SaaS leader, shaped his understanding of why strong partner ecosystems matter. He shares lessons on how partnerships drive market expansion, customer value, and long-term success. Listen in to this Channel Journeys Podcast to explore Jed’s perspective and why CEOs should view partnering as a core business strategy.

The Silent Fix: Redefining Enterprise IT Through Proactive Ops

April 26, 2025

While some IT teams are buried in helpdesk tickets, ControlUp and its CEO, Jed Ayres, are working to make them obsolete. Building on his track record of transforming IGEL into a market leader, learn about ControlUp's critical infrastructure for the digital workplace and how they deliver “invisible IT.” As profiled in this piece, the platform monitors endpoints in real time, resolves anomalies before employees notice, and integrates seamlessly with tools like ServiceNow, Azure Virtual Desktop, and Citrix. Read the full article appearing in CEO World magazine to see how ControlUp is shaping the operational glue of modern enterprise IT.

317 - Zooming into Trust: Can Virtual Meals Really Bring Us Together? with ControlUp's Jed Ayres

April 22, 2025

In this episode of Listening With Leaders, host Doug Noll talks with ControlUp CEO Jed Ayres about his career journey and the leadership lessons he has learned along the way. Jed emphasizes the importance of empathy, active listening, and trust in guiding a globally dispersed team. He also discusses how artificial intelligence is shaping ControlUp’s technology and driving innovation. Read the full article to hear Jed’s personal insights on building strong teams and leading an innovative company.

ControlUp: Interview With COO Mark Schwartz About The Helpdesk Efficiency Company

April 17, 2025

Pulse 2.0 sat down with ControlUp COO Mark Schwartz to explore his vision for scaling innovation and driving operational excellence in the digital workplace. He explains how ControlUp enables IT teams to resolve desktop issues faster, reduce support backlogs, and manage costs through its Digital Employee Experience (DEX) Management Fabric. Drawing on his background in finance, law, and leadership roles at Fabrinet and Markforged, Schwartz highlights the role of culture, transparency, and customer focus in building long-term success. See the full article with the link below.

Jon Myers Podcast with Marcel Calif - DEX and Healthcare

March 26, 2025

On The Jon Myer Podcast, ControlUp’s Americas Field CTO Marcel Calef explains why Digital Employee Experience (DEX) is becoming mission-critical in healthcare. He outlines how poor system performance directly affects clinicians, with the average healthcare worker losing 30 minutes a day to IT delays — time that should be spent with patients. Marcel shows how DEX provides real-time visibility and automation to keep systems running smoothly, reduce downtime, and improve care delivery. Listen to the full episode to hear how ControlUp is helping healthcare organizations put clinicians and patients at the center of digital strategy.

ControlUp's Joel Stocker Reveals Digital Workplace Monitoring Innovations at IGEL Now & Next 2025

March 25, 2025

In an exclusive VMblog interview at IGEL Now & Next 2025, Joel Stocker of ControlUp shares how the company has expanded from Citrix monitoring into full digital workplace experience solutions. He outlines the “3 C’s” approach: Collect, Connect, and Correct, along with real-time data collection every three seconds, a library of more than 500 automation scripts, and AI-powered insights for faster issue resolution. These innovations are designed to give IT teams immediate visibility and proactive control across virtual desktops, applications, and endpoint devices. Read the full article below.

Securing the Endpoint: Automating Security and Identity Management for Better Digital Experiences

February 11, 2025

Enterprises are facing a turning point in endpoint security as identity management and automation converge. This information Security Buzz article, written by Marcel Calef, an experienced technology leader and Americas Field CTO at ControlUp, shows how biometrics, multi-factor authentication, and automated patching can strengthen defenses while reducing the burden on IT teams. The article highlights the importance of balancing stronger security with user-friendly access, while also preparing for threats that evolve rapidly. Read the full article to explore four practical steps for integrating identity management and automation into your security strategy.

Beyond the Helpdesk: Strategies to Retain and Motivate Your IT Talent

January 16, 2025

Retaining IT professionals depends on more than just salary. Companies that offer clear career growth, mentorship, and opportunities to expand skills are seeing stronger engagement. As highlighted on Techstrong.it, removing repetitive tasks through automation and creating a culture of recognition also helps teams stay motivated. Read the full article in TechStrong ITSM to learn practical strategies for keeping your IT talent inspired and committed.

From Downtime to Uptime: Why Automation Is the Backbone of Modern DEX Platforms

January 15, 2025

Automation is the backbone of modern Digital Employee Experience (DEX) platforms, transforming downtime into uptime with proactive detection and self-healing workflows. Learn how automation lets IT analyze thousands of real-time signals, remediate issues before users feel them, and scale consistent experiences across devices and locations. As seen on Automation.com, explore how these capabilities cut support tickets and hours, consolidate tool sprawl, and raise employee satisfaction. Read the full article in Automation.com to see the six ways automation elevates DEX and what to prioritize in your roadmap.

Satisfying your next-gen digital workers with an effective DEX strategy

January 8, 2025

Gen Z and Gen Alpha workers expect a smooth, smartphone-like digital experience at work, and companies that fall short risk losing talent. Learn how a strong Digital Employee Experience (DEX) strategy that combines real-time app monitoring, automation, and employee sentiment tracking is critical to meeting these expectations. As seen in Fast Company, explore how DEX reduces support costs, improves productivity, and builds trust by addressing issues before they escalate. Read the full FastCompany article to see the five foundational elements every modern DEX program should include.

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