Designed for employees that use Citrix or VMware Horizon virtual desktops and applications, ControlUp Remote DX collects relevant user-side telemetry that affects their Digital Employee Experience, such as the quality and speed of the Wi-Fi connection, as well as the performance of their internet connection.
Made for the work-from-anywhere era
Designed for remote users working from anywhere, Remote DX collects performance metrics from off-the-network client devices running Windows, macOS or IGEL OS, without the need for line-of-sight to the ControlUp Real-Time DX infrastructure in your datacenter.
Quickly identify digital experience issues
Displayed in the context of the employee's EUC session, the Client Device Score shows the health of the remote client device to help you quickly identify users whose digital experience, and productivity could be impacted.
Unique metric collection architecture
Built upon Citrix Virtual Apps & Desktops HDX and VMware Horizon Blast and PCoIP remoting protocols, Remote DX creates its own dedicated virtual channel to send metrics from the employee's client device to the server-side ControlUp agent.
Ideal for remote employees using BYOD
Providing client-side experience visibility, the Remote DX client extension is lightweight, can be installed by the user, and only transmits data to the datacenter when the EUC session is connected.
Learn more about digital employee experience management with ControlUp Remote DX