LIVE WEBINAR

The DEX Playbook: A Live Webinar Series to Solve Your Toughest IT Issues

Learn how to leverage ControlUp's most powerful features to optimize your IT environment

February 18, 2026 11:00 AM ET

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Speakers
Mallory Miller
Director of Product Marketing at ControlUp
Jeff Johnson
Product Marketing Manager at ControlUp
Trentent Tye
Technical Marketing Manager at ControlUp
LIVE WEBINAR

Tired of endless IT tickets, slow VDI logons, and user complaints? You’re not alone. Our new monthly customer series, The DEX Playbook, is designed to give you the proven skills and strategies you need to tackle your most persistent IT challenges using ControlUp.

In just 30 minutes, our ControlUp experts will walk you through a proven playbook for solving real-world IT problems. You’ll get hands-on, step-by-step guidance on how to use ControlUp’s most powerful features to:

  • Dramatically reduce ticket resolution times.
  • Fix slow VDI logons once and for all.
  • Quickly resolve critical application crashes.

Each session is a value-packed 30 minutes where you will:

  • Identify the problem: Get a quick, expert overview of a common IT pain point.
  • Learn the solution: Watch a live demo and get detailed, step-by-step instructions on how to solve it using ControlUp.
  • Get your questions answered: Engage directly with our technical experts during a dedicated Q&A session.

These features are easy to implement, so you can start using them today. Whether you are an experienced user or just getting started, there is something for everyone. Join us to learn how to reduce your workload while delivering a better experience for users!

  • February 2026: The Power User’s Guide to Live Remote Management
    • Deep dive into the capabilities of our new Live Remote Management. Our experts will show you how to leverage this powerful capability to diagnose issues and apply fixes without disturbing your end users.
  • January 2026: How to Optimize DEX for Frontline Workers
    • Learn how deep visibility into mobile performance and connectivity eliminates digital friction, boosts frontline productivity, and reduces the burden on high-tier IT support.
      Watch the recording here
  • November 2025: How to Improve IT Stability with App Crash Insights and Anomaly Detection
      • Learn how to surface critical insights and alerts to monitor trends, detect variations, and gain actionable insights, ensuring maximum IT stability.
        Watch the recording here
  • October 2025: How to Quickly Resolve IT Tickets, from Start to Finish
  • September 2025: How to Solve Slow VDI Logons
      • Learn how to measure, root cause, and fix VDI long logons for seamless productivity and a better user experience.
        Watch the recording here