Using DEX to Improve Patient Care and Clinician Experience

In the fast-paced, high-stakes environment of the NHS, every moment counts. Clinicians, administrators, and support staff rely on a complex network of applications and digital devices to deliver life-saving care. When technology fails, the impact is immediate—from delayed patient records and slow logins to frustrating system crashes—the ripple effects are felt by both staff and patients.

Join ControlUp for an exclusive webinar designed for NHS IT leaders, service desk teams, and technical architects. We’ll explore how a proactive Digital Employee Experience (DEX) strategy can transform your IT operations from reactive firefighting to strategic empowerment. Learn how to gain real-time visibility across your entire digital estate—from physical devices and virtual desktops to critical clinical applications like Electronic Patient Records (EPRs)—and ensure your frontline staff always have the technology they need to do their jobs effectively.

Key Topics

• Understanding the Unique Challenges of the NHS Digital Workplace: We’ll discuss the specific pain points and complexities of supporting a diverse, mobile, and often remote NHS workforce.
• The Power of Proactive IT: Discover how to use real-time monitoring and automated remediation to identify and resolve issues before they impact a clinician’s day, reducing service desk tickets and improving uptime.
• A “Single Pane of Glass” for the NHS: See how ControlUp provides a unified view of your entire IT environment, eliminating tool sprawl and giving your IT team the insights they need to make faster, more informed decisions.
• Case Study Spotlight: Gloucestershire Hospitals NHS: Learn from a real-world example of how an NHS trust used ControlUp to solve critical issues with their EPR system, reducing helpdesk tickets and significantly enhancing the user experience for their staff.
• Optimizing Critical Clinical Workflows: We’ll demonstrate how to ensure the performance and availability of essential applications, including virtual desktops (VDI), mobile carts, and other key patient care systems.

Who Should Attend?

This webinar is a must-attend for any NHS professional involved in:

• IT Infrastructure & Operations
• End-User Computing (EUC)
• Service Desk and Helpdesk Management
• Technical Architecture
• Application Management

Register today to secure your spot and discover how you can empower your IT team, improve clinician productivity, and ultimately contribute to better patient outcomes.