Microsoft Virtual Desktops

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ControlUp Real-Time DX is a cloud-based platform providing powerful and insightful monitoring, automatic alerting, and guided troubleshooting and remediation for Azure Virtual Desktop, Windows 365 Cloud PC, Remote Desktop Services and hybrid cloud environments.

ControlUp Solutions for Microsoft Virtual Desktops

Real-time monitoring Streamlined troubleshooting Proactive health and availability Reduced Azure costs Enhanced user experience

Real-time monitoring

ControlUp delivers 1,000’s of real-time performance and usage metrics presented in intuitive dashboards and out-of-the-box script actions and performance improvement automations. It also provides visibility into your end-user's network performance with Remote DX. This gives IT teams a complete end-to-end view of their Azure Virtual Desktop and Windows 365 Cloud PC environment from the subscription down to the process level and the ability to optimize resources.

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Streamlined troubleshooting

ControlUp's distinctive Virtual Expert™ technology, in conjunction with an extensive script action library, enables IT teams to quickly identify the root cause of Azure Virtual Desktop and Windows 365 Cloud PC resource issues, and troubleshoot and remediate them either manually or proactively through automation.

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Proactive health and availability

An unavailable resource can result in a flood of tickets from end-users, leading to disruptions and delays. ControlUp can help prevent such issues by automatically monitoring Azure Virtual Desktop, Azure Active Directory, and domain-joined Windows 365 Cloud PC’s with continual availability testing. This proactive monitoring allows IT teams to receive alerts should an outage occur. IT provides a single-pane-of-glass of Azure and machine health metrics to allow IT Administrators to identify issues before end-users are affected, reducing downtime and improving overall user satisfaction.

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Reduced Azure costs

Many customers are concerned with the cost of running workloads in the cloud. ControlUp provides visibility into the cost of Azure Virtual Desktop resources, enabling IT teams to monitor and optimize them and minimize unnecessary expenses. Some ways administrators can take action within ControlUp are to stop and deallocate machines, optimize session performance of inactive workloads, and shut down Azure Virtual Desktop machines more quickly to reduce session timeouts after-hours.

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Enhanced user experience

Slow logon or application launch times, increased protocol latency, and restricted bandwidth can reduce the overall user experience of Microsoft Azure Virtual Desktop and Windows 365 Cloud PC’s. ControlUp's real-time monitoring detects degradation in metrics such as logon duration, application load time, session latency, and user input delay per application, empowering IT to optimize desktop environments and guarantee a productive end-user experience.

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