ControlUp integrates AI-powered automation through the Unipath acquisition

This article by IT Boltwise talks about how ControlUp is advancing its AI-driven IT automation capabilities through the acquisition of Unipath, a company known for its AI-powered SOAR (Security Orchestration, Automation and Response) platform. This strategic move enables ControlUp to go beyond traditional script-based automation by integrating agentic AI that can learn from real employee interactions, diagnose issues autonomously, and generate real-time remediations without IT teams having to create or maintain automation workflows themselves. The addition of Unipath enhances ControlUp’s broader strategy for Autonomous Endpoint Management by bringing contextual decision-making and self-improving automation into its platform, significantly reducing incident response times and helping IT teams focus on oversight rather than manual tasks. These new AI capabilities are set to be integrated into the ControlUp ONE platform in phases throughout 2026, further strengthening its digital employee experience and IT operations offerings.

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