The platform driving autonomous IT operations and better digital employee experiences across every desktop, application, and location.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp for DesktopsStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp for ComplianceAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate for Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Unified real-time monitoring, alerting, and remote control of every managed device from one console.
VDI & DaaSPerformance monitoring, cost optimization, and orchestration across Citrix, AVD, Windows 365, Horizon and more.
Autonomous Endpoint ManagementRoot-cause detection and self-healing remediation that resolves common issues without a human touching a ticket.
Continuous compliance and security-posture monitoring with automated enforcement across the whole estate.
Digital Employee ExperienceReal-time sentiment and visibility into how every device, app, and network actually feels to the person using it.
Explore All SolutionsExplore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
The platform driving autonomous IT operations and better digital employee experiences across every desktop, application, and location.
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp for DesktopsStay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
ControlUp for ComplianceAutomate endpoint compliance across every device. Close security gaps and enforce policies without slowing IT down or getting in the way.
Pinpoint and fix SaaS and web app issues fast with real-time visibility across every device, browser, and network before employees feel the impact.
ControlUp Migrate for Windows 365Migrate faster with less risk. Automated workflows replace manual steps, so your move to Cloud PCs is done right.
ControlUp DaaS IQIntelligent autoscaling and cost control for Azure Virtual Desktop environments.
Unified real-time monitoring, alerting, and remote control of every managed device from one console.
VDI & DaaSPerformance monitoring, cost optimization, and orchestration across Citrix, AVD, Windows 365, Horizon and more.
Autonomous Endpoint ManagementRoot-cause detection and self-healing remediation that resolves common issues without a human touching a ticket.
Continuous compliance and security-posture monitoring with automated enforcement across the whole estate.
Digital Employee ExperienceReal-time sentiment and visibility into how every device, app, and network actually feels to the person using it.
Explore All SolutionsExplore content, tools, and insights to simplify IT and improve the digital employee experience.
A global organization of technology professionals transforming the desktop monitoring marketplace.
Simon Townsend’s article argues that agentic AI is finally shifting IT teams away from reactive firefighting and toward continuous, automated prevention. He explains that legacy monitoring tools created endless alerts without delivering real resolution, leaving IT teams overwhelmed and users frustrated. Townsend highlights how autonomous, agent-driven systems can now detect issues, decide on the right action, and remediate problems without waiting for human intervention. He positions this shift as a foundational change that will redefine IT operations, reduce ticket volume, and improve digital employee experience across enterprises.
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