What Is Digital Employee Experience (DEX)? A Practical Guide for IT Leaders

Digital employee experience is often talked about, but not always clearly defined. This Medium article breaks DEX down in practical terms, focusing on what IT leaders should actually measure, fix, and improve to support modern work. It aligns closely with how platforms like ControlUp approach DEX by integrating performance data, user experience, and proactive remediation rather than reactive support. Read the full article on Medium for a grounded, IT-focused guide to DEX.