Posted By Dane
September 25, 2019
We’re looking forward to an upcoming VMware User Group webcast on 10/2/19 featuring ControlUp’s Trentent Tye. During the webcast Trentent will cover and demonstrate new ControlUp features and products of special interest for administrators working with VMware Horizon, vSphere™, and vSAN™ environments. During the webcast, Trentent will explain and demonstrate ControlUp’s new native integration with […]
Posted By Dane
September 19, 2019
We’re excited about an upcoming Citrix User Group Community (CUCG) webinar on 9/25/19 featuring ControlUp’s Trentent Tye. During the webinar, Trentent and Citrix CTA Chris Schrameyer will discuss how ControlUp’s new automation engine can solve Citrix issues before they become major incidents—and in some cases before they even happen. Trentent will focus his remarks and […]
Posted By Trentent
August 27, 2019
ControlUp captures metadata of community members. This leads to innovation like allowing customers to compare their logon times vs the wider community. I reached out to the ControlUp Research team and asked a question that I had been thinking about. What percentage of users are idle or in a disconnected state over the course of […]
Posted By Trentent
August 09, 2019
Session optimization is a common challenge, whether you’re managing a Citrix, VMware Horizon, RDS, or WVD environment (or an environment composed of all three). We’ve been working on a approach to attacking the problem, creating scripts and adding triggers to make the result more comprehensive and powerful. And we’ve done it! These new trigger/script action […]
Posted By Trentent
July 30, 2019
In my previous blog, I showed how to use ControlUp automation to help augment our troubleshooting ability by providing additional information. When it detected the database had failed, ControlUp Automation automatically started several tasks; a CDF trace, packet capture, and database and connectivity tests. Once you have collected enough traces for Citrix to analyze you […]
Posted By Trentent
June 27, 2019
ControlUp Automation – Faster than human – Augmented Troubleshooting The challenges of troubleshooting intermittent problems I’m working with a customer who’s having an intermittent issue. The database that Citrix connects to occasionally becomes unavailable — why, no one knows. Since Citrix has a 90 second delay from the database outage to the local host cache […]
Posted By Trentent
June 18, 2019
How do you measure user experience (UX)? When I worked with end users I used various methods to measure the quality of their experience. If the user was in close proximity, I would visit them and actually watch them work, otherwise I’d do some sort of screen share. I found it amazing observing users work […]
Posted By Efrat
June 13, 2019
So, what’s hot and what’s not this week in the IT world? Join me for a quick tour of who’s who and who really isn’t. Citrix Although it feels like Citrix is sort-of putting more focus on their new SaaS micro apps workflow and integration engine (a recent Synergy keynote and the new design […]
Posted By Trentent
June 03, 2019
Server Silos When I was a Citrix administrator, I hated having server silos. I worked extremely hard to minimize the number of silos in our environment. This made management of virtual machines easier, reduced configuration sprawl and made the environment more consistent. This is a very big challenge, though. When you are able to […]
Posted By Trentent
June 03, 2019
Wow. An amazing powerful new feature from ControlUp was released with ControlUp Real-Time Console 7.4. Automated Actions. This article is going to dive into this exciting new feature and what it is capable of and what value it can offer. ControlUp Automated Actions has several different categories where it can improve the ability of an […]
Posted By Gadi Feldman
May 22, 2019
Howdy tech fans and welcome to yet another edition where I review what’s hot – and what’s not – in the IT sphere. Check out my latest impressions. Microsoft This is a really great article about where and how Microsoft should expand its business in the SaaS-first world. And a very nice discussion about […]
Posted By Trentent
May 16, 2019
Another day, another call had come in. I knew all too well what this was going to be about. Our Citrix users were getting an error message when trying to launch their applications. We encountered this sporadically, but often enough that the process to fix this was well known. This fix was simple, but time […]