ControlUp Automation: Session Resource Optimization
Posted By Trentent
August 09, 2019
Session optimization is a common challenge, whether you’re managing a Citrix, VMware Horizon, RDS, or WVD environment (or an environment composed of all three). We’ve been working on a approach to attacking the problem, creating scripts and adding triggers to make the result more comprehensive and powerful. And we’ve done it! These new trigger/script action […]
ControlUp Automation – Faster Than a Human – Automatic Remediation
Posted By Trentent
July 30, 2019
In my previous blog, I showed how to use ControlUp automation to help augment our troubleshooting ability by providing additional information.  When it detected the database had failed, ControlUp Automation automatically started several tasks; a CDF trace, packet capture, and database and connectivity tests. Once you have collected enough traces for Citrix to analyze you […]
ControlUp Automation – Faster Than a Human – Augmented Troubleshooting
Posted By Trentent
June 27, 2019
ControlUp Automation – Faster than human – Augmented Troubleshooting The challenges of troubleshooting intermittent problems   I’m working with a customer who’s having an intermittent issue. The database that Citrix connects to occasionally becomes unavailable — why, no one knows. Since Citrix has a 90 second delay from the database outage to the local host cache […]
ControlUp Automation – User Input Delay vs Citrix ICA Round Trip Time (RTT)
Posted By Trentent
June 18, 2019
How do you measure user experience (UX)? When I worked with end users I used various methods to measure the quality of their experience.  If the user was in close proximity, I would visit them and actually watch them work, otherwise I’d do some sort of screen share.  I found it amazing observing users work […]
Reading Between The IT Lines, Issue #5
Posted By Efrat
June 13, 2019
So, what’s hot and what’s not this week in the IT world? Join me for a quick tour of who’s who and who really isn’t. Citrix   Although it feels like Citrix is sort-of putting more focus on their new SaaS micro apps workflow and integration engine (a recent Synergy keynote and the new design […]
ControlUp Automation – Session Timeout Per Application
Posted By Trentent
June 03, 2019
Server Silos  When I was a Citrix administrator, I hated having server silos.   I worked extremely hard to minimize the number of silos in our environment.  This made management of virtual machines easier, reduced configuration sprawl and made the environment more consistent.  This is a very big challenge, though. When you are able to […]
Posted By Trentent
June 03, 2019
Wow.  An amazing powerful new feature from ControlUp was released with ControlUp Real-Time Console 7.4.  Automated Actions. This article is going to dive into this exciting new feature and what it is capable of and what value it can offer. ControlUp Automated Actions has several different categories where it can improve the ability of an […]
Reading Between The IT Lines – Issue #4
Posted By Gadi Feldman
May 22, 2019
Howdy tech fans and welcome to yet another edition where I review what’s hot – and what’s not – in the IT sphere. Check out my latest impressions.   Microsoft This is a really great article about where and how Microsoft should expand its business in the SaaS-first world. And a very nice discussion about […]
Introducing ControlUp Automation!
Posted By Trentent
May 16, 2019
Another day, another call had come in.  I knew all too well what this was going to be about.  Our Citrix users were getting an error message when trying to launch their applications.  We encountered this sporadically, but often enough that the process to fix this was well known. This fix was simple, but time […]
Reading Between The IT Lines – Issue #3
Posted By Gadi Feldman
April 30, 2019
So, what’s new in the IT pond this week? Let’s take a quick tour and find out what’s hot and what not – coming up…. EUC VMware is going to partner with Microsoft to extend the upcoming Azure’s WVD service with Horizon. Or in other words, Horizon users will be able to connect to WVD […]
Reading Between The IT Lines – Issue #2
Posted By Gadi Feldman
April 16, 2019
Welcome to the second edition of our roundup of what’s hot and what’s not in the IT world. Hope you enjoy the tour. Let’s get started: EUC You might tend to neglect it, but now is finally the time to pay serious attention to optimizing your VDI workloads. Link A new version of the beloved […]
Reading Between The IT Lines – Issue #1
Posted By Gadi Feldman
April 02, 2019
Welcome! Let’s do a quick round of all the movers and shakers of IT and see what we come up with. As usual a lot is happening and some of it is really great to know – so let’s get in the know: EUC Microsoft has been making  a lot of noise recently around the […]