Introducing ControlUp ONE: DEX that Embraces the Constant State of EUC Change

This week, ControlUp released a new unified platform that not only replaces multiple existing workplace management tools but empowers IT to deliver the very best digital employee experience (DEX) – even in the face of constant end user computing (EUC) change: ControlUp ONE.

At ControlUp, we know the challenge IT faces as they monitor, manage, and remediate issues across their entire endpoint estate, which is in a constant state of migration. Endpoint investments must be future proofed with the confidence and freedom to deploy endpoints with flexibility – whether Windows 11, MacOS, ChromeOS, VDI or Cloud PCs – and adapt easily as business requirements shift.

That’s the unique strength of ControlUp ONE. For organizations that are in a perpetual state of migration, with constantly fluctuating business demands, ControlUp ONE provides IT teams with the tools they need to deliver an outstanding digital experience across their entire endpoint estate. It empowers organizations with the freedom and confidence to adapt seamlessly to changes in vendors or the desktop deployment methods they use.

The Historical Context

In the traditional IT environment, organizations have utilized an array of tools to manage thousands of PCs from a centralized location, support remote devices, reduce risks, and ensure compliance. It’s common to find multiple agents on a single device, each performing a specific task. However, despite technological advances that typically bring improvements and cost reductions, managing, securing, and patching Windows endpoints has become more expensive and complex.

As organizations expand their workforce, the demand for IT professionals to manage and secure endpoints becomes unsustainable—especially with the hundreds of millions of people now working remotely and using a diverse range of devices such as Windows, Macs, Linux Thin clients, Chromebooks, and cloud solutions. This complexity presents a significant challenge, highlighting the need for a more integrated approach to IT management for a better digital experience.

Why ControlUp ONE?

This is where ControlUp ONE steps in. It’s not just an additional tool; it’s a comprehensive unified platform that reduces the cost of workplace management, improves your security posture and empowers employees to work at their best.

ControlUp ONE, with its built-in remediation, alerting, automation, and integrations, brings us closer to the promise of autonomous remediation without human intervention, enabling enhanced productivity in the modern workspace. By collecting true real-time data across any desktop, application, browser, and network – identifying performance issues, misconfigurations, and security vulnerabilities. ControlUp ONE streamlines workplace management for IT.

What Sets ControlUp ONE Apart?

Uniquely, ControlUp ONE consolidates multiple workplace management functions into a single, lightweight solution. This platform not only simplifies IT management but also enhances DEX by providing:

1. Real-Time Monitoring and Management: ControlUp ONE collects true real-time data across any desktop, application, browser, and network, identifying performance issues, misconfigurations, and security vulnerabilities. This capability streamlines workplace management, reducing costs and improving security postures.
2. Autonomous Remediation: With built-in remediation, alerting, automation, and integrations, ControlUp ONE brings us closer to the promise of autonomous IT management without human intervention, enhancing productivity in the modern workspace.
3. Comprehensive Device and OS Support: ControlUp ONE supports Windows, Mac, Linux, and Chrome desktops, along with all common VDI and DaaS solutions, ensuring complete visibility from the hypervisor to the cloud and back to the endpoint.
4. Unified Communications and SaaS Support: For environments that include Unified Communications and SaaS applications, ControlUp ONE offers additional capabilities to collect, connect, and correct any arising issues, ensuring seamless integration and continuous performance optimization.
5. Advanced Integrations: The platform integrates seamlessly with tools like Microsoft Intune and ServiceNow, enriching your existing ITSM solutions and modern management tools.

Future-Proofing IT Investments

With ControlUp ONE, organizations can confidently navigate the changing IT landscape. Whether migrating to Windows 11, shifting to cloud PCs, aiming to reduce workplace management costs, or fulfilling a digital employee experience mandate, ControlUp ONE provides the tools to manage every user, across any device, for any application efficiently.

The Bottom Line

ControlUp ONE is more than just a product; it’s a strategic enabler for any organization looking to reduce the cost of workplace management, improve security, and deliver an unparalleled digital employee experience. Whether you’re preparing for the future or optimizing the now, ControlUp ONE is your pathway to IT excellence.

Ready to see ControlUp in action? Get a demo now. Here’s to transforming DEX and IT management with ControlUp ONE!