Explore expert insights, tips, and best practices to optimize your IT operations
Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions.
ControlUp helps IT teams address common digital workplace experience challenges, no matter their use cases or existing technologies.
ControlUp offers a rich set of capabilities to improve the digital experience for employees using any desktop, any application, anywhere.
Explore expert insights, tips, and best practices to optimize your IT operations
Tap into a wealth of knowledge from your peers, industry experts, and the ControlUp team, deepening your understanding of ControlUp products and solutions.
A global organization of technology professionals transforming the desktop monitoring marketplace.
Jed Ayres I almost titled this “Full Speed Ahead” because honestly, I couldn’t be more thrilled about ControlUp being named as a Leader in the first ever Gartner® Magic Quadrant™ for DEX Management Tools, but to me, this isn’t a champagne-filled finish line celebration. It’s a green light, and we’re in pole position. Let’s go.
Don’t get me wrong, we’re celebrating what we see as recognition for the hard work of our incredible team. We see this as a massive win for our partners and the customers who benefit from an industry-disrupting blend of real-time detection, analysis, and remediation backed by a nearly unheard-of caliber of support from real people.
We’re honored to be one of only five companies named as a Leader, and to have Gartner note our “ability to execute” and “completeness of vision” as reasons for this position.
All this is a big deal. But I also see it as momentum. Momentum to build the category leader for a DEX platform around three pillars; 1. legacy tool consolidation, 2. automation and 3. enrichment of key management, security and service ticket tools like Intune and Service Now.
Just one year ago, ControlUp’s leadership team laid out an ambitious plan. We weren’t just going to level up our offerings but reimagine the Digital Employee Experience space. We moved with speed and precision, and I see our position as a Leader in the Magic Quadrant as evidence of both.
We’re in the process of reintroducing ControlUp, with new offerings, new teams, and new strategies. We’ve built the fastest-growing DEX community in the industry. And we’ve done it all with laser focus on our core mission: empowering IT teams to deliver exceptional digital experiences.
The numbers tell part of the story:
- A 4.7/5 overall rating based on 68 reviews, as of 27 Aug 2024 on Gartner Peer Insights™
- Platform coverage expanded to any desktop, any app, anywhere
- Data capture interval slashed to 3 seconds
- AI that doesn’t just alert—it predicts and fixes
The rest of the story really centers on people—our team, our partners, our customers. I’m proud of the numbers, but I’m most proud of the fact that we’re laser-focused on making life easier for IT employees in the modern digital workspace.
And let’s be clear: the digital workspace is constantly evolving, so we will keep evolving, too. Green light. Full speed ahead.
Download Your Complimentary Copy of the Report
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT and PEER INSIGHTS are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
